Job Description

Hex Trust, established in 2018, offers fully regulated institutional digital asset market services, custody, and staking to builders, investors, and service providers. Leveraging the expertise of veteran banking technologists and award-winning financial services leaders, Hex Trust continues to innovate with its proprietary institutional-grade platform, providing secure and integrated solutions. Hex Trust holds licenses and certifications ensuring 24/7 global coverage across Hong Kong, Singapore, Dubai, France, and Italy. This dedication is reflected in our significant growth, with offices in major markets throughout Asia, the Middle East, and Europe.

We are seeking an experienced Senior DevOps Engineer to join our team and play a pivotal role in the reliability, scalability, and intelligent automation of our engineering infrastructure. The successful candidate will be responsible for supporting our microservice-based, containerised hybrid infrastructure spanning AWS and on-premises environments, while participating in the integration of AI-driven capabilities across our platform and operational workflows.

Responsibilities

• Manage the Kubernetes cluster, cloud, and on-prem infrastructure
• Manage on-prem infrastructure: server, fortigate, cisco switches, etc.
• Increase and manage system observability by optimizing the monitoring system, service mesh, and tracing
• Design and implement AI driven workflows, pipelines and solutions.
• Resolve problem with AI first mindset
• Incorporate DevOps best practices on both the cultural and technological sides
• Embrace and embed GitOps model for application management and deployment
• Design solutions with scalability, security, and stability at its core
• Manage and enhance the CI/CD pipeline to support various deployment models
• Manage and set up blockchain infrastructure to support new chains and business growth

Requirements

• Deep understanding of Kubernetes and its ecosystem: secret & cert management, network engine, security engine, ingress, csi, etc.
• Experience in automating tasks with AI and scripts
• Experience in AWS, and on-premise infrastructure management
• Experience in hardware management: fortigate, switches, bare metal, data center network
• Knowledge of Docker and multi-stage/multi-architecture builds, registries, and best image practices
• Experience in one of the monitoring systems (Prometheus stack, Influx stack, Datadog, New Relic etc.),
• Experience with GitOps development workflow (Argocd, etc.) and infrastructure as code approach (Terraform, Terragrunt, Ansible)
• Diploma/Degree in Information Technology or related disciplines
• You love the console and are not afraid to read man pages
• 5+ years of experience and deep knowledge of - Linux/Unix Server System Administration, Network Administration, infrastructure management and maintenance experience
• Understanding and capabilities to manage, monitor, and optimize network traffic: TCP and UDP; comfortable diagnosing problems on the wire
• Experience and fundamental knowledge of blockchain is a big plus

Beyond technical skills, we care deeply about the kind of engineer you are:

• Curious — you follow the fast-moving AI tooling landscape and can't help experimenting with what's new.
• Autonomous — you don't need to be micromanaged; you define your own path and ask for help when it genuinely unblocks you.
• Pragmatic — you balance the ideal solution against real-world constraints of time, risk, and complexity.
• Transparent — you speak up early when something looks wrong, even when it's uncomfortable.
• Growth-oriented — you actively invest in your professional development and are happy to guide others.

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

Benefits

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our H.E.X. culture:

Heart

Empowerment

Xcellence

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.