About the Opportunity
The primary purpose is to take full responsibility of Troubleshooting & Problem Analysis / Technical Discussions / Self Initiator to Mentor peers for Competence Development / Process understanding and awareness / Audits awareness and follow ups / handling emergencies and trouble tickets activities related to SAPC PCRF Network.
What You Will Do
• Ensure configuration/updates/Trouble tickets handling on various SAPC PCRF nodes.
• Working well within predefined system, support guidelines and ground rules.
• Participate in internal technical discussions with a view to improving overall network performance and make recommendations wherever possible.
• Ensure correct working methodology, Best Practices and Continuous improvements in Ways of Working for efficiency improvements and betterment in deliveries.
• Execute system configuration related changes as per given access rights.
• Ensure MSTOP Processes are followed in the Workplace.
• Ensure Password policies and other security policies are properly followed.
You Will Bring
• Administrating SAPC PCRF Network and Support Systems
• Preventive & Corrective Maintenance
• Planned Maintenance (Health Checks, Backups etc…)
• Problem Escalations and Follow-ups (TT/CSR/TR/SR)
• Interface with Customer, 3PP and Ericsson Departments
• Ensure smooth and quality system/service handover from Project.
• Outage reporting
Key Qualifications
• Education: Bachelor’s degree in Electronics and Communication Engineering or related field
• Experience:
Expertise on Diameter & HTTP Signaling.
Diameter & HTTP Cause Codes and its understanding.
VoLTE/5G Call flows and Call scenarios, Multiple Test Cases, AT and clear understanding.
Expertise on Ericsson SAPC, vSAPC, CCPC & SCP.
Expertise on Huawei PCRF, UPCC.
Performance & Characteristics of SAPC/PCRF/CCPC/SCP Network Nodes.
Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 785252
The future of mobile isn’t on the horizon, it’s happening now. At Ericsson, we’re building the foundation for an open network ecosystem where industries, developers, and enterprises thrive.
The convergence of 5G, AI, cloud, and network APIs isn’t just a technological shift; it’s a transformation that is redefining industries and enhancing everyday life. Open, programmable networks are enabling real-time innovation and unlocking new business models across the globe.
Imagine a world where developers can dynamically access network capabilities on demand, where enterprises don’t just use connectivity but shape it. This isn’t a distant vision, it’s the ecosystem we’re creating today.
Collaboration fuels everything we do. By working across industries, we’re designing a future where connectivity isn’t just seamless. It’s intelligent, programmable, and transformative.
The shift is happening. Are you part of it?
