Job Description

At Accenture Digital Core, we help clients continuously innovate at speed and at scale, combining deep industry expertise with cutting-edge technology to deliver meaningful transformation. You will bring innovation, intelligence and experience together to shape robust, secure and scalable digital solutions.

This is a Senior Elasticsearch & Observability Engineer role focused on designing, building, maintaining, and extending the Elasticsearch Stack to drive observability practices across complex environments (Mainframe, Open Systems, and Container platforms). Day-to-day work combines technical execution, platform optimization, cross-team collaboration, continuous delivery governance, and coaching to drive observability adoption.

• Design, build, maintain, support, and extend the Elastic Stack (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana);
• Drive Observability practices and design solutions for applications hosted on Mainframe, Open Systems, and Container platforms;
• Ensure platform performance, indexing efficiency, log retention policies, data lifecycle management, and secure access control;
• Follow vendor updates, new feature releases, and market trends to continuously evolve the observability platform;
• Work closely with development teams, architects, and operations teams to ensure seamless integration of observability and CI/CD knowledge;
• Establish best practices and governance for application monitoring and compliance with coding standards/guidelines;
• Coach and mentor team members, driving the adoption of new observability solutions across the organization;
• Collaborate with stakeholders to analyze needs, estimate effort for new features, co-create value-driven roadmaps, and report progress to Product Owners/Management;
• Lead production troubleshooting, root cause analysis (RCA), incident handling (P1/P2), and release execution.

• Health insurance;
• Life Insurance and Pension Plan Programs;
• Free medical services at the office (Physician, Nutritionist, Psychologist);
• Wellness programs;
• Flexben Program (Support for Education, Kindergarten, Training, Technology, Health);
• Employee Share Purchase Plan;
• Personalized training paths and access to Udemy and Pluralsight Platforms;
• Flex-ability program (financial and flexible support for people with disabilities);
• Special banking conditions;
• Hybrid working model.

Qualifications

• University degree in Computer Science, Engineering or comparable technical field;
• 5-10 years of hands-on experience in IT environments with focus on observability and production support;
• Proven track record in Agile delivery models and incident/release management;
• Solid experience in cross-team coordination, stakeholder communication, and effort estimation;
• OS & Infrastructure knowledge: Linux and Windows fundamentals (processes, file systems, shell, key metrics); Mainframe knowledge is a plus.

Technical Skills

• Strong hands-on expertise with Elastic platform (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana, OpenTelemetry standards);
• Observability core concepts: logs, metrics, traces, golden signals, log analysis, dashboard creation, and alerting configuration;
• Hands-on experience with CI/CD tools (Bitbucket, Git, Jenkins, UCD, Ansible) and automated testing frameworks;
• Container & Cloud technologies: Docker & Kubernetes; APIs and system integration (REST API fundamentals);
• Basic understanding of security controls: authentication, RBAC, access management, and audit compliance;
• Elasticsearch certification and Microsoft Azure knowledge are a strong plus;
• Tools: Jira, Confluence, ServiceNow, MS Office.

Profile & Other Requirements

• Professional English C1 (spoken and written) — mandatory; French and/or Dutch is a plus;
• Strong collaboration & coaching skills — comfortable mentoring peers and interacting with technical and non-technical stakeholders;
• Proactive mindset with strong ownership, structured problem-solving, and continuous learning attitude;
• Experience in regulated environments (e.g., Financial Services) is a strong plus;
• Willingness and availability for on-call support and scheduled overtime activities when required;
• Lisbon/Portugal-based — hybrid working model (CET alignment required).

Must own a valid work permit or EU/Schengen Space nationality to legally work in Portugal.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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