Job Description
Objectives of Incumbent:
The purpose of this position is to provide post-sales engineering review, leadership and support for won projects in Australian and New Zealand. Provide guidance and expertise on critical infrastructure projects, including the application and installation of Vertiv products and services, including support with approved third-party vendors and internal teams, to facilitate smooth deployment of major projects undertaken by the business. They will also provide technical leadership amongst peers in the team with expertise to help drive decision making.
Key Responsibilities
Document Package Transfer In / Out
- Attend the documentation hand-over process from Pre to Post-Sales teams once a project has been won or has a very high likelihood.
- Facilitate the document package and transfer process for projects going from Post-Sales to Project Management.
ICA Technical Reviews:
- On receipt of the Document Package, interrogate the documentation to ensure buildability and budget compliance.
- Review all aspects of the proposal, from Statement of Compliance through to Commissioning and Hand-over, including provision of Training and Documentation requirements to the customer.
- Act as technical authority for engineering decisions and design philosophies throughout the project lifecycle.
Engineering re-estimate:
- Once Technical Review is complete, engage with our partners, contractors, and vendors to assure the most cost-effective and technically sound solution has been selected by the Pre-Sales teams.
- Work with Product Managers, Service Teams, and our source factories (where necessary), to ensure the best possible and cost-effective solution has been selected for the project.
Technical Submittals post Purchase Order:
- During the Post-Sales phase, attend to all project meetings on scope of supply, technical qualifications and testing procedures and programs are understood by Vertiv associates, contractors, other vendors, and our customer.
- Assist with the ownership of the project through to delivery, commissioning and hand-over.
- Ensure a thorough hand-over process to Project Management when the units have arrived in country.
Site and As-Built Drawing Management:
- Operate a comprehensive documentation register for all project files and ensure the latest revisions are uploaded to the company server.
- Check new revisions for details affecting Vertiv’s scope of supply and quickly communicate any impacts to Vertiv’s technical, cost and schedule impacts, back to the customer and the Sales and Projects team for management of variations.
- Provide a completed set of project documentation to the Project Management Team on delivery of the project for hand-over to the client.
Technical Procurement Specification:
- Where necessary, prepare a detailed Scope of Supply to Procurement, where Vertiv contractors and vendors are required to undertake works on our behalf. Documentation should be thorough enough to be used by procurement to gain the necessary number of quotations and enable tensioning of vendors to occur.
- Scopes of Supply should also ensure there are no areas of overlap or gaps in scop, reducing our risk of double-ups or variations from our vendors.
Scope Changes
- Liaise with Sales and Project Managers to capture all site, scope and testing departures from our original submission, are captured, and highlighted to the customer. Provide variation documentation as and when required to ensure Entry margins are not eroded through the span of the project.
Technical Submittals
- Manage revisions and updates to site documentation post the Purchase Order. This will include incorporating documentation changes into revised Statements of Compliance and other affected documents.
Drawings
- See Technical Submittal, above.
- Work with PSA team to have as-built drawings developed and updated as necessary, ready for site hand-over.
Continuous Improvement:
- Lead the identification of engineering lessons learned across project delivery and ensure they are translated into actionable design and process improvements.
- Identify recurring technical, design or delivery issues and drive corrective actions across future projects.
- Contribute to the development and refinement of engineering standards, templates and design tools.
- Share technical insights and best practices across engineering, sales and project delivery teams.
- Promote a culture of continuous improvement and engineering accountability across the business.
WHS, Environment & Quality:
- Comply with all Work, Health & Safety, Environment and Quality obligations.
- Actively promote safety in the workplace
Employees reporting to Incumbent
Main contacts within Company
- PSA Application Engineers
- Product Managers
- Sales Engineers/Account Managers
- Project Managers
- Procurement
- Service Teams
Main contacts outside the Company
- Vertiv customers and clients
- Third party suppliers of products and services
- Project Management team members
Education/Qualification:
- Degree qualified in Electrical Engineering
- 10+ years engineering experience
Specialist Knowledge:
- Market knowledge of mission critical power infrastructure, including application, installation, commissioning, testing and communications connectivity
- Tender processes and the application of products to fit their requirements.
- Good understanding and knowledge of mission critical Power systems and products
- Knowledge of the application of Australian and international standards framework and industry codes
Practical Experience:
- Market knowledge of Power products including application
- Tender processes and the application of products to fit their requirements.
- Excellent technical understanding and knowledge of emergency power management products and concepts.
- Excellent competency in reading technical drawings and design specifications.
- Proficient in technical writing.
- English writing and presentation skills
- ACAD drawing skills would be an advantage.
Personal Characteristics:
- Prioritisation skills
- Interpersonal skills
- Leadership skills
- Ability to manage a high volume of work.
- Communication skills
- Attention to detail.
#LI-AB2
The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com
