Job Description

Are you a commercially driven ecommerce professional ready to take ownership of a high‑impact role? Do you thrive in a fast‑paced digital environment where trading performance, customer experience and continuous optimisation are at the heart of everything you do? If you’re looking for a role that blends hands‑on trading, strategic influence and technical capability — this could be your next step.

We’re expanding rapidly across the UK, and we’re looking for a Senior Ecommerce Manager to lead trading across all BiGDUG brands and sites. You’ll be responsible for driving online revenue, optimising the customer journey, and delivering a best‑in‑class ecommerce experience — all while working closely with marketing, category and development teams to shape our digital future.

This is a fantastic opportunity to own the trading strategy, lead on‑site optimisation, and play a key role in delivering ambitious growth plans.

What you’ll be doing

Ecommerce Trading & Growth

• Lead day‑to‑day ecommerce trading across all brands and sites, driving revenue, conversion and customer experience.

• Own the trading calendar — promotions, content updates, product ranging and seasonal activity.

• Monitor key KPIs (revenue, conversion, AOV, traffic) and take proactive action to protect performance.

• Ensure pricing, messaging and promotional activity are aligned across all channels.

On‑Site Experience & Merchandising

• Lead visual merchandising across UK sites, optimising category layouts, product sequencing and promotional placements.

• Oversee content publishing, ensuring product pages and landing pages meet brand and UX standards.

• Work with category teams to analyse product performance and optimise category strategy.

CRO, UX & Innovation

• Drive a continuous CRO programme using A/B testing, heatmaps and user insights.

• Identify opportunities to improve the customer journey and unlock incremental revenue.

• Partner with marketing to ensure campaigns convert effectively across digital touchpoints.

Technical & Platform Management

• Work with developers on site enhancements, feature releases and technical fixes.

• Oversee tag management (GTM) and ensure accurate tracking across key events.

• Support SEO through technical optimisation and site performance improvements.

What we’re looking for

• Strong experience in senior ecommerce trading or management.

• Proven track record of delivering online revenue growth.

• Hands‑on experience with ecommerce platforms and on‑site merchandising.

• Confident using GA4 and data to drive commercial decisions.

• Understanding of SEO, CRO and UX best practice.

• Strong project management and stakeholder communication skills.

• Familiarity with GTM, tracking and personalisation tools.

What we can offer you

• Company bonus scheme

• Workplace pension contribution

• Salary extras

• Your birthday off

• Opportunities to grow, develop and influence the future of our ecommerce function

If you’re ready to take ownership, drive performance and play a key role in a fast‑growing digital team, we’d love to hear from you.