Emma – The Sleep Company

Senior E-commerce Performance & Growth Manager

Emma – The Sleep Company  •  Lisbon, PT (Onsite)  •  2 months ago
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Job Description

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe. 

Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide. 

It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together. 

Ready to awaken your best with us?

This is an exciting opportunity to join Emma and our E-commerce Europe team. As a Senior E-commerce Performance & Growth Manager, you will be responsible for driving and steering the commercial performance of one of our markets.

You will own performance visibility, define and orchestrate the commercial calendar, and ensure all teams are aligned to deliver strong and consistent results. Acting at the center of the organization, you will connect Categories, Marketing, Webshop, and Operations to maximize business impact.

What you´ll do:

  • Own and steer commercial performance by tracking P&L, leading daily/weekly/monthly reporting, and driving data-based decision-making to ensure target achievement and clear visibility on risks and opportunities
  • Own and optimize growth levers by managing our commercial toolbox (promo mechanics, coupons, incentives, bundles), continuously improving efficiency, and conducting deep-dive analyses to unlock revenue and margin growth
  • Define and orchestrate the commercial calendar by planning and aligning all campaigns cross-functionally, leading key rituals (kick-offs, check-ins), ensuring flawless execution across channels, and driving post-mortem analyses with clear learnings
  • Act as the central coordination point for commercial topics by connecting Categories, Marketing, Webshop, and Operations, ensuring smooth collaboration, and leading key growth projects with full accountability on performance and reporting
  • Bring market and competitive insights by monitoring trends and competitors, and translating insights into actionable recommendations to continuously refine the commercial strategy

Who we´re looking for:

  • You have a degree in Business, Economics, Engineering, or a related field
  • You have a minimum of 3 years of experience in e-commerce, consulting, business analytics, or commercial roles
  • You have strong analytical and problem-solving skills, with the ability to translate data into actions
  • You demonstrate a strong commercial mindset (promotions, performance drivers, revenue/margin logic)
  • You are highly structured and organized, able to manage complex planning and multiple stakeholders
  • You are a strong coordinator and communicator, comfortable working cross-functionally
  • You are execution-focused and ensure high standards in delivery
  • You are comfortable in a fast-paced, evolving environment
  • Fluency in English is required

What we offer:

  • Pet-friendly environment, where you can bring your furry desk buddy;
  • Discounts on our top-notch products;
  • Health insurance including dentist;
  • 24 days holidays / year +1 day/year at Emma (máx. 29 days);
  • The opportunity to collaborate with multinational teams;
  • Exciting events that aren't just team-building exercises but opportunities to create epic memories;
  • All the tools you need to grow and ownership from the beginning.

Become an Emmie

We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact. 

We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.  

Emma – The Sleep Company

About Emma – The Sleep Company

We are Emma - The Sleep Company. Founded in 2015, we’ve grown into the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities, working across our offices in Frankfurt, Lisbon, Manila, and Mexico City, our diverse perspectives enrich our workplace culture.

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Frankfurt am Main, DE
Year Founded
2015
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