Unison Group

Senior / E-Commerce Executive

Unison Group  •  Singapore, SG (Onsite)  •  2 days ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.
45
AI Success™

Job Description


We are looking for a proactive and detail-oriented Senior E-Commerce Specialist to be a key player in our online sales strategy.
You will be responsible for the end-to-end operational excellence of our storefronts, ensuring a seamless customer journey from browsing to delivery.
If you are passionate about e-commerce, thrive on data, and excel at cross-functional collaboration, we want to hear from you.
KEY RESPONSIBILITIES
1) Operations & Product Management
o Manage and optimize product listings across all e-commerce platforms to ensure accuracy in information, pricing, and inventory levels.
o Work closely with the Order Fulfilment team to streamline order processing and ensure timely deliveries to customers.
o Reconcile platform transactions and resolve discrepancies in collaboration with the Finance department.
2) Campaign & Promotion Execution
o Develop and execute compelling sales campaigns and promotions to drive traffic, conversion, and average order value.
o Plan and manage the end-to-end execution of offline marketing initiatives, such as roadshows.
3) Customer & Corporate Programs
o Serve as the primary point for resolving customer inquiries, complaints, returns, and refunds in a timely and brand-positive manner.
o Own the Corporate Employee Purchase Programme (CEPP), including new account development, onboarding, and database management.
4) Reporting & Analysis
o Track and manage the Marketing Fund, including budget monitoring and documentation.
o Analyze key performance indicators (KPIs), customer behaviour, and competitor activities to identify trends and growth opportunities.
o Generate regular reports on sales performance, campaign effectiveness, and operational metrics.
REQUIREMENTS
o Diploma or Bachelor’s degree in Digital Marketing, Business, or a related field.
o Minimum of 2 years of hands-on experience in e-commerce operations.
o Proven experience with major e-commerce platforms (e.g., Shopify, WooCommerce, Amazon, Lazada, Shopee).
o Strong analytical skills with familiarity in Google Analytics or similar tools.
o Excellent project and time management skills, with a proven ability to prioritize tasks in a fast-paced environment.
o A problem-solving mindset with a customer-first approach.
o Outstanding communication and interpersonal skills for effective liaison with internal teams and external partners.
Working hours:
Mon to Fri, 8:30am to 5:30pm
Unison Group

About Unison Group

Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.

Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.

We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.

Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Unknown
Year Founded
2012
Website
com.sg
Social Media