Position:
Senior Dynamics 365 Developer

Location:
Toronto, ON (Onsite)

Job ID#:
RQ11188

Duration:
3 Months

Role Overview

We are seeking an experienced
Senior Dynamics 365
Developer
to design, develop, customize, and support CRM solutions. The
successful candidate will be responsible for translating technical
specifications into working, tested CRM applications while supporting the full
software development lifecycle, including design, development, testing,
deployment, troubleshooting, reporting, and integration.

Key Responsibilities

• 
  Translate
  technical system specifications into working, tested CRM applications.
• 
  Develop
  detailed programming specifications and write and/or generate code.
• 
  Compile
  data-driven programs and conduct unit testing.
• 
  Maintain
  CRM applications and ensure continued operational effectiveness.
• 
  Troubleshoot
  and resolve technical issues arising during the use and operation of
  software solutions.
• 
  Participate
  throughout the Software Development Life Cycle (SDLC) and collaborate with
  IT professionals.
• 
  Design,
  develop, test, debug, document, deploy, and maintain applications.
• 
  Work
  with application design patterns, deployment methodologies, and
  troubleshooting practices.
• 
  Elicit
  and document business requirements from stakeholders and subject matter
  experts.
• 
  Review,
  analyze, test, debug, and modify installation scripts.
• 
  Conduct
  design walkthrough sessions with project teams.
• 
  Provide
  post-implementation support and technical issue resolution.
• 
  Develop
  user and system documentation as required.
• 
  Create
  CRM reports, Power BI reports, and CRM Word templates.
• 
  Integrate
  CRM solutions with enterprise systems through APIs.

General Skills

• 
  Experience
  in programming and analysis, including CRM software package support.
• 
  Experience
  in structured methodologies for application development, design,
  implementation, and maintenance.
• 
  Experience
  using object-oriented and/or third-generation development tools.
• 
  Experience
  with one or more programming languages.
• 
  Experience
  with relational and hierarchical database technologies.
• 
  Experience
  using information retrieval tools and query languages.
• 
  Experience
  with communication protocols.
• 
  Strong
  analytical, problem-solving, decision-making, communication, and
  negotiation skills.
• 
  Ability
  to work effectively in a collaborative team environment and meet project
  deadlines.

Development Skills

• 
  Experience
  with CRM software development and enterprise architecture methodologies.
• 
  Knowledge
  of high-availability solution design and implementation.
• 
  Experience
  with middleware and gateways.
• 
  Experience
  developing internet-ready applications.
• 
  Knowledge
  of Rapid Application Development (RAD) methodologies.
• 
  Understanding
  of Information Management principles, concepts, policies, and practices.
• 
  Experience
  reviewing and modifying installation scripts.
• 
  Ability
  to resolve post-implementation issues and provide ongoing support.
• 
  Understanding
  of Accessibility for Ontarians with Disabilities Act (AODA) requirements
  and related standards.
• 
  Ability
  to develop system and user documentation.

Experience & Skill Set Requirements

Experience (30%)

• 
  Experience
  customizing Dynamics CRM entities, forms, views, reports, ribbons, menus,
  and dashboards.
• 
  Experience
  building Dynamics CRM workflows, plug-ins, and complex Microsoft Power
  Automate flows.
• 
  Experience
  customizing Dynamics using C#, JavaScript, and HTML.
• 
  Expert
  knowledge of Dynamics CRM SDK, Web API, Organization Services, OData
  Standards, FetchXML, and XRM Toolbox.
• 
  Experience
  building custom portals using ASP.NET, .NET Core, AngularJS, TypeScript,
  Azure App Services, Web Jobs, Azure Functions, and Logic Apps integrated
  with Dynamics CRM Online.
• 
  Experience
  creating complex Power BI reports using Dynamics CRM Online data.
• 
  Expertise
  with Power Apps and Power Pages customization.
• 
  Knowledge
  of cloud security principles related to CRM platforms, including identity
  management and role-based access controls.

Technical Skills (40%)

• 
  Experience
  working in Agile environments.
• 
  Experience
  with Dynamics 365 and Azure solution design.
• 
  Knowledge
  of Dynamics interoperability and integration with Microsoft cloud
  technologies.
• 
  Experience
  with marketing automation tools and customer journey analytics.
• 
  Experience
  with both low-code and custom development approaches within Dynamics 365.
• 
  Knowledge
  of Dataverse design and development.
• 
  Experience
  developing solutions using Microsoft Azure technologies.
• 
  Strong
  knowledge of .NET, C#, and JavaScript.
• 
  Experience
  with DevOps practices, task boards, and CI/CD pipelines.

Reporting & Integration (20%)

• 
  Experience
  creating Dynamics CRM reports, Power BI reports, and CRM Word templates.
• 
  Proven
  CRM development experience with strong reporting and analytics
  capabilities.
• 
  Strong
  understanding of SQL, CRM APIs, data visualization, and reporting tools.
• 
  Experience
  with ETL processes and data integration.
• 
  Strong
  analytical and troubleshooting skills.
• 
  Experience
  integrating CRM platforms with enterprise systems through APIs.

Communication Skills (10%)

• 
  Excellent
  communication and stakeholder management skills.
• 
  Ability
  to prepare technical documentation, solution documentation, user manuals,
  reports, reviews, and assessments.
• 
  Ability
  to present ideas and recommendations in a clear, user-friendly manner.
• 
  Strong
  customer service skills supporting both internal and external
  stakeholders.
• 
  Ability
  to communicate technical designs and development approaches effectively.

Must Have Qualifications

• 
  8+
  years of hands-on experience delivering and leading Dynamics CRM projects.
• 
  Experience
  customizing Dynamics CRM entities, forms, views, reports, ribbons, menus,
  and dashboards.
• 
  Experience
  building Dynamics CRM workflows, plug-ins, and complex Microsoft Power
  Automate flows.
• 
  Experience
  customizing Dynamics using C#, JavaScript, and HTML.
• 
  Expertise
  in Power Apps and Power Pages customization.
• 
  Experience
  integrating CRM APIs with enterprise systems.

About Symbiotic Digital.

Symbiotic Digital provides the IT Experts you need that
solve problems and get things done. See what the top 2% in their field can do
for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve
customers in two ways, we provide:

1. 
   Digital
   Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
2. 
   Recruitment:
   Find The Right People You Need

Serving IT & Business leaders, Symbiotic Digital
provides a business system that enable us to provide the Expert Technical staff
needed to solve challenging business and IT problems. IT leaders in the most
reputable organizations in Canada have relied on Symbiotic Digital to help them
staff difficult assignments with proven Experts uniquely evaluated by our
proven QMS- Quality Management System Staff Development Model. We are a 100%
Indigenous owned company.

Learn more online at
https://www.symbioticgroup.com/home-sd/
.

Please submit your most recent resume to:
RecDep@symbioticgroup.com

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