Job Description

This is a Hybrid position with a mix of remote and on-site work throughout the Holiday seasons. Travel up to 75% is required during our peak retail seasons.
Salary Range: $50,000-$60,000
Location: Remote; United States
Eligibility: Candidates must be legally authorized to work in the U.S. without employer sponsorship.

About Us

Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.

As a Senior District Manager, you will create the magic within our Holiday Division by implementing company-wide strategies, leading change, and overseeing multiple locations across a designated geographic area as a seasonal team leader. This role blends tactical management with high-level planning, with a strong focus on growth, leadership development, and operational excellence while delivering exceptional seasonal experiences.

This is a Hybrid position with a mix of remote and on-site work throughout the Holiday seasons. Travel up to 75% is required during our peak retail seasons.

Our Sr. District Manager Will Also

• Lead cross-district or regional training and leadership development programs
• Work closely with departments such as HR, marketing, finance, and operations on larger-scale initiatives
• Travel to support the Souvenir Division on an as-needed basis throughout the year
• Promote a positive, collaborative environment and maintain our core values and policies

In-Season Duties for the Holiday Operation include:

• Communicate and partner with Regional Manager consistently to drive alignment and overall strategy for designated locations; e.g., establish opening dates, hours of operation, special events and concerns/issues
• Prepare each location for a timely opening with completion of hiring, inventories, equipment setup/testing, staff scheduling/staff training and bank deposit procedures
• Determine district-wide staffing requirements and ensure hiring/onboarding standards are being met
• Recruit and train qualified Local Managers for each location, assisting each with hiring, onboarding, training, and employee relations as needed
• Manage and support each Local Manager and team; help Local Managers apply upselling techniques to meet/surpass sales goals, oversee inventory/supplies, and assist with staff hiring/terminations
• Develop district strategies and implementation plans to support regional and company initiatives to drive business results and achieve operation excellence
• Establish and maintain positive and successful vendor relations with staff at all locations
• Partner with each LM to support a seamless, efficient operation with a focus on guest service and profitability
• Conduct site visits, analyze sales activity and reports, and implement plans to drive a successful operation
• Participate in weekly team conference calls with Regional Manager
• Respond to all business calls or emails within a timely manner
• Oversee budgeted staff hours, scheduling, timecards and verify daily bank deposits with Local Managers to ensure accurate weekly reporting on our supportive software
• Ensure scheduled season-end breakdown at each location; secure all equipment and prepare a post-season synopsis

• Performs other related duties as assigned by management

What We’re Looking For

• Positive attitude and strong work ethic
• Team player who can work independently and understands the importance of leadership
• Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
• Professional attire and good hygiene are a must
• Available to attend mandatory pre-season training
• Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays
• Ability to travel including overnights, if required
• Available to work a minimum of 40 hours a week or as needed

Knowledge, Experience & Skill

• At least 18 years of age
• High School Diploma plus 4 years equivalent work experience
• Prior proven success managing multiple locations in the retail/service industry
• Proficiency in Microsoft Office, Excel, PowerPoint with daily access to the internet (laptop provided)
• Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods of time

What Else Can You Expect

• A fun, fast paced, and passionate environment
• Comprehensive benefits package including medical, dental and vision benefits
• PTO (Paid Time Off)
• 401K matching (After 1 year of employment)

We Work Together to Win Together

Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.