Job Description

Job Location: TX DFW - Euless, TX 76040
Position Type: Full TimeEducation
Level: None
Travel Percentage: None
Job Shift: Day
Job Category: Admin - Clericalob Objectives: Embrace, promote and achieve the Vision and Mission of the company. Direct and lead operational associates and drivers; optimize use of service equipment to meet and exceed customer requirements within company policy, regulatory, safety, and business economic guidelines. Meet or exceed your assigned goals.
Essential Job Functions:
- Promote safety first in all actions.
- Provide efficient friendly customer contact; seamless customer experience.
- Determine and prioritize freight scheduling; work with Fleet Managers and customers on scheduling loads, using technology and resources to determine capacity, driver schedules, etc. Fleet Managers CANNOT turn down freight.
- Build, plan, and assign loads to drivers in a fair and equitable manner.
- Assist, as directed, in the hiring and OnBoarding of drivers and non-driving personnel.
- Provide supervision, training, development, mentoring, and appropriate disciplinary action of drivers, Fleet Managers and Customer Service Representatives.
- Review and make changes as needed to maintain the most efficient staffing of company units to achieve the highest utilization as possible.
- Ensure proper completion and processing of load paperwork; ensure process is efficient, effective and meets customer requirements.
- Communicate with all operations associates and drivers regarding company and customer requirements.
- Communicate with internal and external customers as required.
- Communicate with CSC Manager, Operations Manager (when and where applicable), Regional Manager, Regional Safety Director, Customer Service Reps and Technicians as required.
- Continually update and share knowledge of federal and state regulations.
- Be available and assist with extended coverage, holiday coverage, and special circumstances as they arise.
- Participate in, and contribute to regular CSC profit & loss (P&L), financial, dashboard, and key metric reviews.
- Travel and assist with remote operations when applicable and as directed.
- Assist Center and Operations Managers (where applicable) in managing Fleet Manager overtime and Fleet Manager scheduling, staffing.
Additional Responsibilities:
- Carry out duties assigned by CSC Manager, Operations Manager (where applicable) or Regional Manager as required.
- Responsible for overall CSC operations during the absence of the CSC Manager and or Operations Manager (where applicable).

QualificationsMinimum

Qualifications for Consideration:
- High School Education or equivalent
- One year experience as a fleet manager in transportation industry.
Knowledge, Skills and Abilities:
- Excellent verbal and written communication skills
- Knowledge of DOT regulations, federal and state standards
- Ability to prioritize and manage multiple projects
- Self-starter with detail oriented work habits
- Able to maintain confidentiality
- Display professional demeanor
- Excellent organizational skills
- Good interpersonal skills; able to work well with wide range of individuals
- Demonstrate dependability through good attendance and adherence to timelines and schedules
- Basic computer skills
- Knowledge of basic company employment policies and procedures
Physical Requirements:
- Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activity
- Occasional lifting (up to 20 pounds)
Working Conditions:
- Normal office environment, shop area, & facility yard