Allegro

Senior Dispatcher

Allegro  •  Płock, PL (Onsite)  •  5 days ago
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Job Description

Your main responsibilities:

- Coordinate daily operations of the courier group to ensure timely delivery and receipt of parcels, meeting Depot KPIs and maintaining the highest customer service standards.

- Supervise the accurate and timely settlement of parcels, documentation, property, and cash handled by couriers.

- Manage courier route efficiency dynamically to ensure the Depot meets cost KPIs while optimizing performance.

- Motivate and develop the courier team to maintain high standards and ensure the quality of services provided by Allegro.

- Acquire carriers and couriers to ensure adequate staffing levels for both current and forecasted parcel volumes.

- Organize and conduct training sessions for couriers and carriers to ensure compliance with operational procedures and service standards.

- Optimize the number of couriers based on current and anticipated parcel volumes to maintain operational efficiency.

- Report on courier performance, tracking key metrics and identifying areas for improvement.

This is the right job for you if:


- Posiadają doświadczenie na podobnym stanowisku w firmie kurierskiej
- Znają MS Office, a szczególnie Excel w stopniu podstawowym (mile widziane)
- Posiadają wykształcenie średnie
- Znają topografię miasta Toruń
- Wyróżniają się komunikatywnością i lubią współpracować z innymi - na co dzień pracujemy zespołowo
- Charakteryzują się umiejętnością samodzielnego podejmowania decyzji i skutecznego działania w warunkach stresowych
- Są otwarte na pracę zmianową
Wyślij nam swoje CV i sprawdź dlaczego #dobrzetubyć

What we offer:


- Work in a team whose support you can always count on - we have the best specialists and experts in their field on board.
- Access to a training budget and an internal educational platform, as well as English classes paid for by us.
- Rich benefits package: a cafeteria system where you decide what you use (a selection of medical packages, sports packages, insurance, and others).
- You work in a professional team with an informal atmosphere where people support each other in achieving goals.

And that's just the beginning! You can read more about the benefits here

#goodtobehere means that:
- You will be responsible for shaping the experiences of millions of customers by influencing the creation of new solutions and building Allegro One processes from scratch.
- You will learn on the job, cooperating with true experts. You will receive support in continuous improvement and an environment where mistakes are treated as a learning opportunity.
- You will be responsible for supporting the sustainable growth of our business, actively contributing to environmental care.

Send us your CV and… see you at Allegro!
Allegro

About Allegro

Allegro is the most popular shopping platform in Poland and the largest e-commerce platform of European origin.

We operate a marketplace model which means that customers can buy whatever they need from over 135,000 merchants, who can list an unlimited number of offers on our platform.

We offer products in all key categories including Automotive, Fashion, Home&Garden, Electronics, Books and Collectibles, Kids or Health and Beauty. Each month, 22 million customers visit our platform, which is equivalent to almost 80% of all Internet users in Poland. They can choose from over 250m offers at the most attractive prices with maximum convenience including fast and free deliveries under the Allegro Smart! programme, modern financial services (Allegro Pay), as well as Poland’s widest 50k pickup points network.

In 2019 we celebrated the 20th anniversary of Allegro in Poland.

For over two decades, we have been serving consumers and promoting the idea of entrepreneurship in one of the most innovative areas of the economy. We have come a long way from an auction site for private individuals looking for a modern alternative to their local flea market. Today, we are a vibrant international marketplace platform for professional sellers and a must-have sales channel for top international brands and retailers.

We currently employ more than 7000 employees and each of us ranks among the best experts in their field. Whether it’s in Technology, Customer Experience, Commerce, Delivery Experience or many other teams, we’re all proud to say that Allegro employs the best people on the market and all of us are ready to admit that it’s #goodtobehere.

ESG Report 2022: https://allegro.pl/zobacz/esg

Career at Allegro: https://jobs.allegro.eu/ Allegro Tech: https://allegro.tech/

Brand Journal: magazyn.allegro.pl

Support & help: pomoc.allegro.pl // facebook.com/allegro

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Poznań, PL
Year Founded
1999
Website
allegro.pl
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