Job Description
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
Overview
The Senior Director, Transformation & Enterprise Data leads Keyloop's enterprise transformation agenda — owning the pace, prioritisation, governance and value realisation of the portfolio of multi-functional and cross-functional transformation programmes, at the speed of decision-making expected in a PE-backed business. This is a builder's role: the successful candidate operates close to execution while architecting the operating model, governance and ways of working that let Keyloop scale, rather than running a purely administrative programme office.
The role also operates as a delivery partner to the CFO/COO and senior leaders, driving accountability across teams outside the direct reporting line, and owns group-level, cross-functional data and reporting — driving towards a common platform and single dataset that gives the business one consistent, trusted view of performance.
Scope & Scale
- Global remit across all regions and functions, including leadership of multiple PMOs (functional and/or regional) through senior leads
- Accountability for multi-year, multi-functional and cross-functional transformation programmes
- Direct line of sight to the CFO/COO and Executive Leadership Team on portfolio health, pace and value delivery
- Operates within a PE-backed environment, with a direct connection to value creation plan milestones and investor reporting
- Ownership of group-level, cross-functional data and reporting, driving towards a common platform and single dataset across the business
- Dotted-line influence over programme resources embedded within functions
Stakeholder Scope
- CFO / COO
- CEO and Executive Leadership Team
- Private Equity sponsor / investor stakeholders (value creation plan reporting)
- Function heads across IT, HR, Finance, Product, Engineering and Commercial
- Programme and project sponsors
- Technology and Data teams
- External delivery partners and consultancies
Key Accountabilities
- Define and lead the transformation operating model, structure and standards across the portfolio
- Own the enterprise transformation portfolio, prioritisation and governance framework, setting and enforcing consistent reporting, RAID management, stage gates and benefits tracking
- Drive pace and delivery discipline across multi-year, cross-functional transformation programmes
- Act as delivery partner to the CFO/COO and senior leaders, translating enterprise strategy into detailed plans, accountable owners and tracked outcomes
- Drive accountability for tasks, deadlines and results across teams and individuals outside the direct reporting line, partnering with function heads and sponsors to unblock delivery and manage cross-functional dependencies
- Identify initiative dependencies and risks across the portfolio, develop mitigation plans, and act as senior escalation point for programme risks and cross-functional conflicts
- Build and scale transformation delivery capability across the business, standardising ways of working
- Lead, develop and performance-manage a global team of transformation/programme leaders
- Build executive-level presentations and materials to share insights, provide progress updates and escalate critical items
- Refine and embed business processes, operational best practice and change management approaches across the organisation, drawing on external best practice adapted to Keyloop
- Own group-level, cross-functional data and reporting, driving towards a common platform and single source of truth that replaces fragmented tools and datasets across functions
- Champion a fast-paced, outcome-focused delivery culture suited to a PE-backed business
Key Performance Indicators (KPIs)
- On-time and on-budget delivery of the transformation portfolio
- Pace of programme delivery against plan (cycle time and milestone adherence)
- Realisation of programme benefits and value against the value creation plan
- Portfolio governance maturity and adoption of standard ways of working
- Quality and timeliness of executive and PE reporting
- Risk and issue resolution cycle time
- Stakeholder satisfaction across function heads and sponsors
- Adoption of a common group-level data platform and reduction in fragmented, duplicate reporting
Knowledge and Experience
- Proven track record leading large-scale, multi-year, cross-functional transformation programmes at pace, ideally in a PE-backed or high-growth environment
- Experience leading or building an Enterprise/Global PMO or portfolio management function — PMO experience is expected as a foundation for this role, not its primary focus
- Deep understanding of PE-backed business dynamics: value creation plans, investor reporting and rapid decision cycles
- Experience driving enterprise data and reporting standardisation, ideally including delivery of a common BI/reporting platform and single dataset across a global organisation
- Proven leadership of multi-layer, global teams through senior leaders
- Excellent stakeholder management skills at CFO/COO, Executive and investor level
- 7–10 years of experience in strategic planning, programme management and change management, including 5–7 years in end-to-end business process redesign
- 7–10 years working directly in technology or enterprise software companies
- Ability to analyse complex problems, identify operational gaps and develop integrated solutions through cross-functional teams without a direct reporting structure
- Executive-level verbal and written communication and presentation skills, with the ability to communicate at all levels of the organisation
- A strong sense of urgency and drive for results, with a demonstrated desire for continuous learning and improvement
- Familiarity with programme/portfolio tools (e.g. Smartsheet, Jira, MS Project, Power BI)
- Experience in software/SaaS or technology-led businesses, including on-premise to SaaS transformation (desirable)
- Project and change management certification desirable (e.g. PMP, PRINCE2, MSP, Prosci) — not required
- MBA (desirable)
Why join us?
We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
An inclusive environment to thrive
We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.
Be rewarded for your efforts
We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.
Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.
We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.
"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."
