Dartmouth Hitchcock Medical Center and Clinics

Senior Director Supply Chain Transformation Design and Enablement

Dartmouth Hitchcock Medical Center and Clinics  •  Lebanon, NH (Onsite)  •  21 days ago
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Job Description

The Senior Director, Supply Chain Transformation Design and Enablement leads the design, planning, and execution of enterprise-wide supply chain and support services transformation initiatives, ensuring high-quality outcomes and optimal cost performance. This role defines strategic priorities, assigns and aligns resources, and oversees the delivery and tracking of complex transformation efforts, including initiative-level reporting and performance measurement. The Senior Director ensures initiatives are effectively executed, drives standardization and process improvement, and enables sustainable change across the organization by aligning people, processes, and technology to achieve strategic objectives.

Responsibilities

  • Leads and manages enterprise-wide supply chain and support services transformation initiatives across multiple workstreams, ensuring alignment with strategic objectives and delivery of measurable value in clinical and non-clinical areas.
  • Oversees day-to-day transformation operations, establishing, standardizing, and continuously improving processes, procedures, and workflows to enhance efficiency and effectiveness.
  • Directs data integrity and master data management efforts, ensuring accuracy, consistency, and reliability of data across systems and analytics platforms.
  • Leads process mapping, redesign, and optimization initiatives, applying structured methodologies to improve workflows and drive sustainable operational improvements.
  • Oversees data architecture and analytics capabilities, enabling actionable insights and supporting data-driven decision-making across the organization.
  • Conducts and leads root cause analyses to identify performance gaps and implement solutions that improve processes and outcomes across functional areas.
  • Benchmarks, evaluates, and implements leading practices, ensuring continuous innovation and optimization of supply chain operations and transformation efforts.
  • Provides leadership and direction to a multidisciplinary team, fostering collaboration, accountability, and high performance while developing team capabilities.
  • Oversees and tracks project performance against plans, tracks progress across initiatives, and communicates status, risks, and outcomes to executive leadership and stakeholders.
  • Drives continuous improvement by identifying opportunities to enhance processes and policies, ensuring efficient and effective execution of initiatives.
  • Performs other duties as assigned or required.

    • Qualifications

    • Bachelor’s degree in Business Administration or a related field required; Master of Business Administration (MBA) or Master of Health Administration (MHA) preferred.
    • Minimum of seven (7) years of progressive experience in project management, preferably within healthcare, supply chain, or complex operational environments.
    • Demonstrated knowledge of supply chain management, including ERP and EMR systems, contract management software, EDI/GHX platforms, and services contracting.
    • Strong financial and business acumen, including experience with accounting principles, cost analysis, budgeting, forecasting, and supplier/market analysis.
    • Hands-on experience with project management methodologies, including estimating, scheduling, planning, and performance tracking, using tools such as Smartsheet, MS Project, Oracle Projects, or similar platforms.
    • Working knowledge of the systems development life cycle (SDLC) and experience applying Agile, Waterfall, or similar methodologies.
    • Advanced quantitative, analytical, and problem-solving skills, with proficiency in Microsoft Office Suite and process improvement or simulation tools.
    • Demonstrated ability to manage multiple priorities in a fast-paced environment, with a proven track record of ownership and results delivery.
    • Excellent communication, presentation, and relationship-building skills, with the ability to influence stakeholders across all levels of the organization.
    • Must obtain Project Management Professional (PMP) Certification within 6 months of hire and maintain certification throughout employment.

    Required Licensure/Certifications

    • Project Management Professional (PMP) Certification within 6 months.
    Dartmouth Hitchcock Medical Center and Clinics

    About Dartmouth Hitchcock Medical Center and Clinics

    How can the lifestyle in New Hampshire and Vermont compliment your career? You can have amazing 4-season living with a career at one of the top health systems in the country. The Dartmouth-Hitchcock health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. With no income or sales tax, this beautiful area combines history, industry and business and has been ranked consistently as one of the best places in the US to live and work. Anchored by the academic Dartmouth-Hitchcock Medical Center in Lebanon, NH, the system includes the NCI-designated Norris Cotton Cancer Center, the Children's Hospital at Dartmouth-Hitchcock; 4 affiliated hospitals and 30 Dartmouth-Hitchcock ambulatory clinics across the region. We are close to the urban centers of Boston, New York and Montreal, but also offer proximity to the seacoast and multiple top-tier ski mountains within a short driving distance. Throughout New Hampshire, the opportunities – both career and personal – truly make our area the ideal place to work and play.

    Dartmouth-Hitchcock is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, veteran status, or any other characteristic protected by law.

    Industry
    Healthcare & Social Services
    Company Size
    5,001-10,000 employees
    Headquarters
    Lebanon, New Hampshire
    Year Founded
    Unknown
    Website
    dartmouth-hitchcock.org
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