Job Description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

DUTIES/RESPONSIBILITIES:

• Directs teams that perform technical design, development and/or repair of the most complex software systems/application functionality.
• Serves as subject matter expertise on multi-platform applications and determines course of action under the direction of systems leadership.
• Directs the system development life cycle including the design, coding, testing, documentation, installation, maintenance, and support of proprietary and/or purchased software systems/applications.
• Responsible for systems performance and quality assurance testing policies and procedures.
• Ensures testing and documentation satisfies customer expectations.
• Makes decisions regarding application enhancements as necessary.
• Manages project workload for team(s).
• Prioritizes and schedules projects under the direction of systems leadership.
• Executes deliverable through subordinate managers and ensures projects are completed on time and within predefined requirements and budgets.
• Communicates projects status to key stakeholders and makes adjustments as necessary.
• Demonstrates high degree of ownership of deliverable of the project and accountable for team performance within assigned projects.
• Oversees the organizational design of the department or work units.
• Recommends innovation and improvement to policy or procedures.
• Has the latitude to make decisions affecting mid to long-term operational results.
• Responsible for all budget aspects for several departments.
• Develops long and short-term business strategies.
• Makes decisions on pay, performance, appraisals, work schedules, discipline and hiring.
• Develops and monitors budgets for department or work units.
• Performs duties inherent in a managerial role.
• Conducts performance reviews, approves requests for vacation/PAL, manages performance issues, and has hire/fire authority.
• Trains, coaches, mentors and directs the work of direct reports.
• Collaborates with in Systems teams and across business units to accomplish the desired outcomes, influences the outcomes by working closely with all stakeholders.
• Communicates effectively with stakeholders and appraises about the status.
• Reaches out for help as needed, identifies risks, issues, and dependencies to help resolve issues and ensures success.
• Good understanding and working knowledge of newer technologies like cloud, mobile, Big data, Analytics, any certification will be advantageous.

EDUCATION:

• BS in Computer Science or B Tech/M Tech/MCA or equivalent with relevant experience

OTHER PREFERRED QUALIFICATIONS:

• Minimum 15+ years systems/application development , support & maintenance experience including at least 5 years’ experience directly managing people, including hiring, developing, motivating, and directing people as they work.
• Advanced knowledge and experience with software methodologies and the software development life cycle.
• Ability to motivate , influence people to bring out their best, ability to connect with associates show empathy and be able conduct themselves as the person to look up to for their associates.
• Strong working knowledge of Financial Services and/or Insurance industry products.
• Ability to take initiative, lead meetings and manage multiple projects and priorities.
• Client/Customer Management experience.
• Program / Project management skills and understanding of systems development life cycle

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.