Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
The Global Training and Quality Assurance Senior Director within Huron Managed Services is responsible for delivering a world-class Revenue Cycle Learning and Quality Assurance (QA) program, ensuring clients achieve rapid activation, measurable outcomes and high-performance outcomes. This leader drives the strategic vision for both staff-level training and leadership development across the revenue cycle, while simultaneously scaling our QA framework to continuously elevate performance, compliance, and operational excellence across all global delivery teams.
This role partners closely with HMS Operational Leadership, the Operations Advancement team, technology product teams and other internal stakeholders to continuously enhance team quality, improve client results, accelerate training and onboarding, and drive long-term retention and expansion. The Global Training and QA leader has a customer-first mindset, leveraging data, cross-functional collaboration, and scalable processes to deliver impact and innovation across HMS’s managed services portfolio. This individual is a champion of technology-enabled learning and quality programs, integrating AI-powered tools, automation platforms, and advanced analytics into the fabric of training delivery and QA operations to ensure consistency, scalability, and measurable ROI.
Revenue Cycle Learning and Leadership Development
Revenue Cycle Quality Assurance
Technology and Innovation
Core Qualifications:
The estimated salary range for this job is $160,000 - $215,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Senior Director
United States of America
Huron is a global professional services firm that collaborates with clients to put possible into practice by creating sound strategies, optimizing operations, accelerating digital transformation, and empowering businesses and their people to own their future. By embracing diverse perspectives, encouraging new ideas, and challenging the status quo, we create sustainable results for the organizations we serve. Learn more at huronconsultinggroup.com.
