Job Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you thrive on driving sales excellence and leading teams toward ambitious goals? As Senior Director, Residential Connectivity Sales at Spectrum, you will shape the future of residential connectivity by developing strategies that expand our customer base and optimize market reach. Your leadership will guide the Direct Sales Department to surpass targets, ensuring lasting impact on Spectrum’s growth and customer experience.

How You’ll Make an Impact  

• Lead and mentor Senior Sales Managers, Sales Managers and Sales Supervisors in crafting customer-focused sales strategies
• Develop and implement sales plans that exceed customer growth and revenue targets
• Communicate plans, strategies and performance metrics to field teams, monitoring and evaluating results
• Assist with annual budgeting and quarterly forecasting to align with Spectrum’s business goals
• Recruit, interview, hire, train and guide Direct Sales staff, keeping teams informed of current market offers
• Assign territories for residential and MDU Relationship Executives to maximize market penetration
• Address personnel matters, including performance appraisals, coaching and safety training
• Contribute to the development of Spectrum’s training curriculum and sales strategy

Working Conditions  

• Office environment
• Travel as required

What You’ll Bring to Spectrum  

Required Qualifications  

Education  

• Bachelor’s degree in marketing or related field or equivalent experience

Experience  

• 5+ years sales experience
• 15+ years management experience
• 5+ years CATV experience
• Valid driver’s license, satisfactory driving record within Spectrum standards and auto insurance

Skills  

• Ability to read, write, speak and understand English
• Knowledge of direct sales strategies
• Strong prioritization and organizational abilities
• Supervisory and motivational skills
• Capacity to manage multiple projects and tasks
• Ability to maintain confidentiality
• Proficiency in personal computer and software applications such as word processing and spreadsheets

Preferred Qualifications

Experience

• Knowledge of cable television products and services

Skills

• MBA is preferred

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SDT850 2026-81089 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.