Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
The Senior Director, Practice Systems, Product & Business Enablement is a strategic leadership role within the MSO Technology Solutions organization, responsible for the vision, roadmap, delivery, and continuous improvement of the non-clinical systems and workflows that power day-to-day operations across the MSO. This includes practice management and other business-critical platforms supporting scheduling, patient access, check-in/out, insurance verification, prior authorization, revenue cycle workflows, and related administrative functions.
This leader will operate with a strong product mindset, ensuring that technology investments are tightly aligned to business priorities, user needs, and measurable operational outcomes. They will work in close partnership with field operations, revenue cycle, clinical and administrative leaders, and technology partners to identify high-value problems, prioritize opportunities, and deliver practical solutions that reduce administrative burden, improve billing accuracy, increase throughput, and support a high-quality patient and staff experience.
A key part of the role is translating operational needs into clear product direction and disciplined specifications that can be executed in partnership with a Principal Architect / Forward Engineer and an AI-enabled delivery model. This leader does not need to be the deepest technical architect, but they must be highly effective at framing problems, defining desired outcomes, driving prioritization, and enabling rapid, high-quality execution through strong collaboration with architecture and engineering partners.
As the MSO expands into new specialties, markets, and care models, this leader will ensure that core business systems and workflows remain scalable, adaptive, and performance-oriented. The ideal candidate brings a combination of healthcare or adjacent provider workflow experience, product-oriented leadership, and a relentless focus on incremental business value.
This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.
Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Full time
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated Companies: ASD Specialty Healthcare LLC
On August 30, 2023, AmerisourceBergen became Cencora.
Cencora is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We partner with pharmaceutical innovators across the value chain to facilitate and optimize market access to therapies. Care providers depend on us for the secure, reliable delivery of pharmaceuticals, healthcare products, and solutions. Previously known as AmerisourceBergen, our new name, Cencora, unites our 46,000+ team members under one identity in pursuit of a shared purpose: We are united in our responsibility to create healthier futures. : We are united in our responsibility to create healthier futures. AmerisourceBergen is ranked #11 on the Fortune 500 and #24 on the Global Fortune 500 with more than $200 billion in annual revenue.
