Job Description

Oversees ambulatory operations for medical and surgical specialties across the Network Ambulatory footprint, encompassing 11 sites and more than 20 specialties. Provides leadership and oversight through four Administrative Directors and their respective management teams and is accountable for operational, financial, workforce, access, patient experience, and performance outcomes across the portfolio.

Leads the integration and alignment of medical and surgical specialty operations across the network, establishing consistent operating structures, processes, performance expectations, and accountability. Partners with clinical, physician, and organizational leaders to advance strategic priorities, optimize resources, and support growth and integration with the broader health system.

Department Overview:

Network Ambulatory provides operational leadership and support for ambulatory services across the health system's geographic footprint. This position provides administrative leadership for medical and surgical specialties, supporting integrated operations, consistent performance, and alignment across the network.

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

25

Y

Re Provides administrative and operational leadership for medical and surgical specialties across the Network Ambulatory footprint. Oversees performance through four Administrative Directors and their respective management teams and establishes expectations and accountability for operational, financial, workforce, access, quality, and patient experience outcomes.

20

Y

Leads the integration and alignment of medical and surgical specialty operations across the network. Develops and implements consistent operating structures, processes, performance standards, and management practices across specialties and locations.

15

Y

Provides strategic and operational planning for staffing, fiscal, space, and other resources across the portfolio. Partners with clinical and physician leadership to identify priorities, resolve operational barriers, and support program growth and organizational objectives.

15

Y

Develops, implements, and monitors short- and long-range financial and operational plans. Reviews performance, identifies opportunities to improve efficiency and resource utilization, and holds subordinate leaders accountable for achieving established goals.

15

Y

Develops and supports subordinate leaders, including four Administrative Directors, to ensure effective management of operations, budgets, workforce, and performance. Promotes collaboration, leadership development, succession planning, and a consistent culture across the network.

10

Y

Uses operational, financial, access, workforce, quality, and patient experience data to identify performance gaps and opportunities. Leads or sponsors improvement efforts requiring coordination across multiple specialties, sites, and organizational partners.

100%

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

Minimum Requirements:

• Bachelor's degree in related area and / or equivalent combination of experience / training
• Previous ambulatory health management experience in a complex, multi-specialty health care setting (7-10 years)
• Extensive knowledge of healthcare clinic / center operations and professional standards for multidisciplinary clinicians
• Advanced administrative leadership skills in successfully developing and overseeing clinic / center administration functions
• In-depth knowledge of a broad scope of relevant regulatory requirements, as well as legislative, accreditation, licensing, and compliance environments
• Advanced experience leading complex, multi-specialty ambulatory operations across multiple locations and through subordinate leaders
• Advanced leadership, fiscal, and operations management skills
• Advanced communications and interpersonal skills to promote an effective model of shared governance among multiple disciplines
• Skills for developing long and short range strategic plans, integrating systems and fiscal management
• Ability to develop clinic / center practice leaders in their adoption and promotion of a shared governance model of collaboration
• Ability to motivate and engage all levels of staff in regards to clinic services and patient care programs, strategies, and organizational mission and values
• Ability to develop a systems strategic plan and implement a vision across a large, complex organization

Preferred Qualifications:

• Masters degree in related area