Job Description

• Serve as the strategic lead across multiple client portfolios, guiding teams to embed insight-driven strategy into growth plans, brand strategy, communications, and activation.
• Translate complex scientific, behavioral, and qualitative insights into clear, actionable recommendations that inform decision-making and deliver impact.
• Develop enterprise-level strategic roadmaps that align client needs with evolving trends in oncology, hematology, and the broader biopharma ecosystem.
• Generate compelling, insight-driven narratives that connect science, strategy, and storytelling to business outcomes.
• Anticipate shifts in science, policy, data, and digital engagement to inform forward-looking strategies and new solution development.

• Build trusted, senior-level client relationships and partner closely with HCP experts to ensure relevance, credibility, and excellence in strategic output.
• Lead high-stakes client engagements including strategic workshops, pitches, proposals, and RFPs to drive retention and expansion.
• Own portfolio-level growth strategy across priority client accounts, translating emerging market, scientific, and customer insights into actionable growth initiatives and differentiated solutions — including driving organic adoption of Vaniam Intelligence Suite modules (Horizon, Sphere, Catalyst, Explore, Engage, Convene) within existing client relationships.
• Serve as the primary commercial bridge between client needs and Vaniam’s Intelligence Suite, converting insight engagements into subscription relationships that deepen platform adoption over time.
• Partner with clients as innovation collaborators, co-creating and piloting new approaches that can be refined, scaled, and deployed across the broader client portfolio.

• Lead and develop a high-performing client services leadership team of 3–5 members.
• Foster a culture centered on strategic thinking, innovation, accountability, and measurable growth.
• Provide direction, coaching, and empowerment to elevate leadership capability and ensure excellence across client portfolios and service delivery.
• Serve as a strategic growth partner to business development, medical, scientific, and creative teams, shaping compelling value propositions that clearly articulate impact, outcomes, and differentiation.
• Champion the responsible use of AI, data, and advanced analytics to unlock deeper insights, accelerate solution development, and create differentiated, insight-driven offerings.

• Drive revenue expansion through strategy-led proposals, solution innovation, and long-term account growth, with accountability for portfolio performance and contribution to enterprise growth goals.
• Lead the incubation, testing, and commercialization of new strategic offerings, frameworks, and capabilities that address unmet client needs and create scalable revenue opportunities.
• Identify white-space opportunities across therapeutic areas, audiences, channels, and engagement models, prioritizing initiatives that drive measurable client and business impact.
• Represent the firm’s strategic point of view externally through thought leadership, client forums, and industry engagement, strengthening market presence and attracting new opportunities.

• Bachelor’s degree required; advanced degree preferred.
• 7–10 years of experience partnering with pharmaceutical or biopharma clients, including 5+ years in oncology and/or hematology.
• Proven track record leading large-scale biopharma partnerships and portfolio-level client relationships.
• Demonstrated ability to translate complex scientific information into strategic narratives that drive decision-making and growth.
• Demonstrated ability to grow subscription or recurring revenue within complex client relationships, ideally through technology, data, or analytics offerings layered onto a services foundation.

• Experience leveraging AI, data, and advanced analytics to strengthen insights, accelerate workflows, and enhance the quality of patient-focused deliverables.
• Exceptional communication, leadership, and executive-level client presence.
• Ability to operate with strategic autonomy across a matrixed, fully remote environment.