Inova Health

Senior Director, Laboratory Services

Inova Health  •  Virginia, MN (Onsite)  •  5 months ago
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Job Description

The Senior Director Laboratory Services directs the operations of Central Lab including on site and satellite facilities. Leads strategic developmental and functional services to support department objectives and organizational goals. Maintains effective and responsive relationships with patients, attending medical staff and other departments and is responsible for the management of department finances including budgeting, control of salary/non-salary and capital investment expenses. Manages professional and clerical staff through daily supervision, team member relations and staff development and provides direction and management to direct reports and all department team members.

Job Responsibilities

  • Oversees assigned department or functional area to ensure it is performing effectively, which may include but not limited to, communicating and collaborating with stakeholders, managing employment decisions and contributions of supporting team members, and managing departmental budget and fiscal success.
  • Organizes, monitors and coordinates all quality assurance/improvement activities including fire safety in addition to patient, donor and testing audits; Ensures that department functional operations are in full compliance with accrediting and regulatory agency standards including CAP.
  • Responds promptly to requests from other departments within the operating unit and maintains cooperative relationship; accordingly, Ensures adherence to "Service Excellence" standards and the provision of outstanding customer service to internal and external customers.
  • Coordinates/monitors the development of long range plans and annual budgets for Central Lab; Monitors financial performance to ensure that budgeted revenue/expense ratios are met.
  • Selects, hires and trains staff to perform assigned functions at competent levels according to Inova Health System policies and procedures; Develops work plans and schedules to ensure appropriate staffing levels; Provides staff counseling and initiates discipline process when necessary.
  • Establishes performance expectations and provides direction, feedback and guidance to team members; Completes performance evaluations, team member relations and needed disciplinary activities; Establishes, reviews and revises performance standards for assigned staff while interacting appropriately to set goals, communicate expectations and provide feedback.
  • Determines staff education/training needs based on annual assessments of individuals and follows-up with educational plans to meet needs.
  • Evaluates the current and future marketplace for opportunities.
  • May perform additional duties as assigned.



Additional Requirements

Certification - ASCP certification

Licensure - Licensure if applicable

Experience - 7 years of experience in lab management; 10 years related experience

Education - Bachelor's Degree in related field (or relevant experience in lieu of degree equivalent to 4 years)

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

Inova Health

About Inova Health

We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs.

Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology and our innovation. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement, and commitment to continuous improvement.

Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at www.inova.org.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Falls Church, Virginia
Year Founded
Unknown
Website
inova.org
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