Weekly Work Hours
40
Compensation Range
Administrator Range E08
Salary Minimum
$113,200.00 Annually
FLSA
United States of America (Exempt)
Position Type
Administrator
Position / Job Summary
The Senior Director, Internal Communications leads the strategy and execution of enterprisewide employee, culture, leadership and change communications that strengthen engagement, alignment, and organizational effectiveness across Dallas College. This role serves as a strategic advisor to senior leaders, translating institutional priorities into clear, compelling communications that advance the college’s mission, support transformation efforts, and foster a connected, informed and high-performing workforce.
Work Location:
All positions are considered on-site roles.
After six months of employment, employees may have the opportunity to apply for a hybrid work schedule.
Essential Duties & Responsibilities
Enterprise Internal Communications Strategy – Lead the development and execution of a comprehensive enterprise-wide internal communications strategy that aligns employees with Dallas College's mission, strategic priorities, culture, and transformation initiatives while strengthening engagement, trust, and organizational effectiveness.
Executive Communications and Thought Leadership – Serve as a strategic communications advisor to senior executives, developing executive communications, thought leadership, and employee engagement strategies that elevate leadership visibility, build credibility, and ensure consistent messaging across internal and external audiences.
Change Communications and Organizational Alignment – Lead change communications and organizational communications planning for major institutional initiatives, ensuring stakeholders are informed, engaged, and prepared to adopt change through integrated, multi-channel communication approaches.
Issues, Crisis and Reactive Communications – Direct issues management, reactive communications, and crisis communications efforts, partnering with leaders across the institution to deliver timely, accurate and audience-centered communications during periods of change, disruption or heightened stakeholder interest.
Team Leadership and Talent Development – Lead, coach and develop a high-performing communications team, providing strategic direction, performance management, mentoring, and professional development while fostering a culture of collaboration, accountability and continuous improvement.
Content Strategy and Communication Channels – Oversee internal communication channels, content strategy, and editorial planning, ensuring communications are audience-focused, data-informed, accessible, and aligned across organizational functions.
Strategic Partnership and Communications Integration – Partner closely with external communications, marketing, human resources, and other cross-functional teams to create integrated communication strategies and determine when employee-focused messaging should be amplified to external audiences to advance institutional reputation and employer brand objectives.
Communications Measurement and Insights – Establish measurement frameworks and leverage communications analytics to evaluate effectiveness, provide actionable insights, and continuously optimize communication strategies, channels, and stakeholder engagement.
Resource, Budget & Vendor Management – Manage communications-related budgets, vendors, agencies, and external partners, ensuring resources are aligned to strategic priorities and deliver measurable value.
Required Dallas College Professional Development Hours per Academic Year.
All employees are required to complete a minimum of 19 hours.
People leaders are required an additional 16 hours of leadership development.
Perform other duties not listed as assigned.
The following duties are required for People Leader roles specifically:
Exercises full discretion and decision-making authority in the recruitment, selection, hiring, mentoring, coaching, development & termination of staff, ensuring alignment with organizational goals, budgetary constraints, and workforce planning strategies.
Drive high performance by administering the performance management process timely, setting clear expectations, conducting performance evaluations, and implementing initiatives that enhance employee engagement, motivation, and retention.
Minimum and Preferred – Education, Experience, and/or Certifications
Required Qualifications for Role (necessary or mandatory)
Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, Business, or a related field. Official transcripts will be required.
Ten (10) years of progressive experience in internal communications, corporate communications, employee communications, executive communications, strategic communications, public relations, journalism, or a related communications discipline.
Three (3) to five (5) years of experience leading and developing communications professionals, including responsibility of coaching, performance management and team development.
Demonstrated experience developing and executing enterprise-level communications strategies, including executive communications, employee engagement, change communications, and issues or crisis communications.
Demonstrated success advising senior executives and organizational leaders on communications strategy, messaging, and stakeholder engagement.
Experience leading complex, cross-functional communications initiatives in a large, matrixed organization.
Other Preferred Qualifications for Role (not mandatory, but advantageous)
Master's degree in Communications, Public Relations, Journalism, Marketing, Business Administration, or a related field. Official transcripts will be required.
Experience developing executive thought leadership strategies and content for internal and external audiences.
Experience supporting organizational transformation, change management, and culture initiatives through strategic communications.
Experience managing communications budgets, agencies, vendors, and external partners.
Experience utilizing communications analytics, research, and measurement frameworks to evaluate effectiveness and inform strategy.
Bilingual or multilingual preferred.
*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***
Knowledge, Skills, and Abilities
Required Qualifications for Role (necessary or mandatory)
Extensive knowledge of internal communications, employee engagement, organizational culture, change communications and executive communications principles, strategies and best practices.
Demonstrated ability to develop and execute enterprisewide communications strategies that align employees with organizational priorities and drive engagement, understanding and action.
Strong executive presence and consulting skills, with the ability to advise senior leaders on communication strategy, messaging, stakeholder engagement, and reputation considerations.
Exceptional written, verbal and interpersonal communication skills, including experience developing executive-level content such as speeches, presentations, talking points, leadership messages, and thought leadership materials.
Proven ability to lead issues management, reactive communications and crisis communications efforts in a complex and fast-paced environment.
Skilled in developing audience-centered messaging and integrated, multi-channel communication strategies that effectively reach and engage diverse stakeholder groups.
Ability to evaluate, select and optimize communication channels, platforms, and digital tools to ensure effective message delivery, audience engagement, and alignment with organizational objectives.
Strong relationship-building and influencing skills, with the ability to collaborate across functions and drive alignment among senior leaders and key stakeholders.
Ability to navigate ambiguity, manage competing priorities and exercise sound judgement in high-visibility and sensitive situations.
Experience using communications metrics, research and employee insights to assess effectiveness, inform decision-making and continuously improve communications strategies.
Strong leadership skills with the ability to build, coach, and develop high-performing teams while fostering a culture of collaboration, accountability, and continuous learning.
Competencies
Dallas College seeks to identify core and professional competencies for each role and level which helps define the level of expertise needed and desired to demonstrate success in the role.
[People Leader Competency 1] Communicates Effectively
[People Leader Competency 2] Leads Strategically
[People Leader Competency 3] Ensures Accountability
[People Leader Competency 4] Empowers Teams
[People Leader Competency 5] Ensures Cross-Functional Collaboration
Work Condition Environment / Physical Requirements
Normal physical job functions performed within a standard office environment. Reasonable accommodation(s) may be made to individuals with physical challenges to perform the essential duties and responsibilities.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.
Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.
Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
August 13, 2026
