Leads the Enterprise Risk Management and Business Resilience teams. The role is accountable for putting integrated risk framework into operation across the enterprise, running it, and improving it over time. This role will take the framework, taxonomy, scoring methodology, impact matrix, and resilience model to all four pillars and every enterprise function, running the assessment and resilience cycles, and building the discipline that keeps them working. The role sits in the Second Line of Defense, and it advises First Line business leaders while holding the independent oversight a governance function requires. It also coordinates the Aligned Assurance Model on behalf of the function, bringing assurance activity into one plan.
Lead and grow the Enterprise Risk Management and Business Resilience teams, covering enterprise risk, business continuity, and crisis management
Set direction and standards of work
Build depth so the function does not depend on any one person
Own career development for the team and create the exposure that makes development real
Advocate for the team across the enterprise, so their work is visible to leadership and to business partners
Put the integrated risk framework into operation across the enterprise, covering enterprise risk assessment, issue management and resilience, and land it in all four pillars and every enterprise function
Run the assessment lifecycle on its established cadence: the full enterprise cycle, the alternate-year refresh, quarterly maintenance, and targeted assessments triggered by events
Improve the program continuously
Strengthen what works, close gaps as they surface, and fold small improvements into routine work instead of holding them for a separate initiative
Protect the integrity of the framework in use. One taxonomy, one scoring scale, one register, one issue standard, applied the same way in every entity and function
Build the enterprise risk appetite and tolerance framework with business and finance leadership, then put appetite monitoring into practice against it
Provide independent oversight of First Line risk activity, with the challenge and the support that makes business leaders accountable for their own risk profiles
Advise pillar and function leaders on decisions where risk matters: strategic shifts, transactions, product launches, operational change
Give the First Line the tools, guidance, and training to carry its own risk and control responsibilities
Rebuild stakeholder confidence in the function. Plain language, inside the cycles the business already runs, and a closed loop on every input received
Run business continuity and crisis management on the value chain resilience model, built around value streams, critical processes, and dependencies instead of individual assets
Own incident classification and escalation, so events are recognized against a defined threshold rather than by someone's judgment in the moment
Direct the exercise and testing program
Make sure findings drive systemic control improvement instead of closing as isolated actions
Keep the enterprise dependency register and the loss scenario library current as exposure changes
Coordinate the Aligned Assurance Model for the function, bringing assurance activity into one synchronized plan and a shared view of the control environment
Partner with Internal Audit on testing schedules and shared assessment data, so Second Line monitoring informs Third Line planning
Work across information security, compliance, privacy, quality, and health and safety to align calendars, issue handling, and reporting
Cut assessment and audit fatigue by simplifying how information is collected from the business and reported to governance committees
Lead strategic risk management
Identify the risks that threaten enterprise strategic objectives, and surface the planning assumptions carrying risk the register has not captured
Coordinate between Enterprise Risk Management and Corporate Strategy, so risk input arrives while decisions are still open
Partner with enterprise transformation initiatives. Bring a risk and resilience view to major programs, integrations and platform changes from the start
Support scenario and stress analysis, including severe scenarios that routine scoring underweights, and feed the results into strategic and capital planning
Turn risk and resilience information into reporting that executives and the Board can act on
Present to governance committees, the Board and the Audit and Risk Committee, and hold up under questioning
Track regulatory developments and emerging exposure, including artificial intelligence, geopolitical and supply chain risk, and climate, and keep the framework current against them
Typically has the following skills or abilities:
Bachelor’s degree in related field, such as Risk Management, Finance, Business, etc. or equivalent experience; Minimum of 3 additional years of experience related to functional area
Minimum of 6 years of management experience in risk, audit, or compliance
5 years of experience specifically within a Second Line of Defense capacity in a complex organization preferred
Direct experience across Enterprise Risk Management, Business Continuity, Crisis Management, and Internal Audit. We want someone who has run these, not only designed them
Experience building, deploying, and working in an aligned assurance model with the three lines of defense model as the foundation
Experience in the following industries: insurance, manufacturing, supply chain, retail, and technology
Experience presenting to and working with a Board and an Audit and Risk Committee
Experience in a matrixed organization that operates as an ecosystem, where influence and partnership matter more than direct authority
Experience in strategic risk management, and in coordinating between enterprise risk, corporate strategy, and enterprise transformation
Deep understanding of global risk profiles, emerging risks, and interdependencies
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment
The working environment is generally favorable, lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade
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Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $126,000.00 - $191,625.00
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
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At VSP Vision, we activate the full power of care by consciously reinvesting in greater vision, health, and opportunities for all. Our mission is to help people see every possibility—and we do that through our strategic business pillars that work together to connect nearly 90 million patients to network doctors in a variety of settings across the globe. When you become a VSPeep, you join a group of thinkers, doers, adventurers, risk-takers, and boundary pushers who think outside the peripheral to develop products, programs, and services that help create a world where everyone can bring their best vision to life.
The VSP Values are: We care, We trust, We empower diversity, and We are one team. Join the power of our purpose and check out job opportunities with VSP and its strategic businesses, including: VSP Vision Care, Marchon Eyewear, Altair Eyewear, VSP Optics, Eyefinity EHR, VSP Retail, VSP Ventures, and Eyes of Hope (our charitable giving platform).
