Job Description

WHO WE ARE

fresh is a global skincare brand within the LVMH Group, headquartered in New York City. We emphasize the look, feel, and scent in every product, transforming skincare into an elevated, sensual experience. Our collection of skincare, lip care, bodycare, and fragrances are available in 16 countries, across our fresh boutiques and digital channels, specialty and department stores, and more.

We are an organization of curious creators who embrace innovation, optimism, and always keep our customers at the forefront. With a pioneering spirit, we are empowered to challenge the status quo and use our authentic voice to do the right thing for our people, our brand, and the environment.

Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us.

MAIN JOB OBJECTIVE

The Senior Director of Supply Chain will lead and optimize all aspects of the company's end-to-end supply chain operations. This critical role encompasses demand planning, freight & customs, production & material planning, inventory management, supply planning, and item master management. The Senior Director will be responsible for executing supply chain strategies that drive efficiencies, reduce costs, enhance agility, and ensure the seamless flow of products from components to customers, ultimately supporting the company's growth objectives and market presence. The Senior Director will develop and implement best practices and champion a culture of continuous improvement.

JOB RESPONSIBILITIES

Supply Chain Operations Management:

• Direct daily supply chain activities to ensure efficient product flow and on-time delivery.
• Monitor and report on supply chain KPIs, addressing issues proactively.
• Manage and mitigate supply chain risks, ensuring business continuity.
• Implement cost-saving initiatives across logistics, warehousing, and procurement, in close collaboration with the Purchasing and Finance department to align with budget goals.

Planning & Inventory Control:

• Lead demand forecasting processes, collaborating closely with sales and marketing team, to generate accurate projections and optimize fulfillment rates and inventory levels
• Develop and execute global supply plans, aligning with production and inventory targets.
• Oversee material and production planning with contract manufacturers, optimizing schedules.
• Manage inventory levels to balance service and costs, preventing stockouts and excess, with regular reporting and collaboration with Finance department.

Logistics & Compliance:

• Supervise global freight, warehousing, and customs operations.
• Ensure compliance with international trade regulations.
• Data & Systems:
• Maintain accurate supply chain master data in the ERP system.
• Utilize ERP and other systems to optimize supply chain processes.
• Support the implementation of a new ERP

Team Leadership:

• Guide and develop the supply chain team, fostering a culture of continuous improvement.
• Communicate effectively with external and internal partners, including rest of Operations departments (Purchasing, New product Planning, Quality, Sustainability and Regulatory), Finance for budgeting, Marketing/Sales/ Local LVMH supply chain teams for product launches, demand planning, inventory control and optimization.
• Oversee hiring, performance, and development of team members.

What you will learn in the first 6 months:

• Gain a deep understanding of fresh's global business strategy, product portfolio, and market dynamics.
• Establish strong working relationships with key cross-functional leaders in Operations, Finance, Marketing, Sales, and Markets
• Conduct a comprehensive audit of existing supply chain processes and identify key areas for immediate improvement and optimization.
• Develop and present a strategic roadmap for enhancing supply chain efficiency and cost reduction initiatives.
• Begin implementing initial process improvements and risk mitigation strategies within the supply chain.

What you will achieve in 12 months:

• Successfully implement key strategic supply chain initiatives, resulting in measurable improvements in cost savings, service levels, and inventory turns.
• Drive significant advancements in supply chain data analytics and reporting, providing actionable insights for business decision-making.
• Enhance supplier performance management, developing stronger partnerships
• Develop and mentor the supply chain team, fostering a culture of continuous improvement and professional growth.

Physical Requirements:

• Must be able to remain in a stationary position on average of 7.5 hours/day
• Light to moderate lifting may be required
• While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard

Qualifications

PROFILE

You can/have:

• 12+ years of progressive supply chain experience, with at least 5 years in a management role within the cosmetics or consumer goods industry.
• Broad supply chain knowledge from component procurement to distribution to retailers.
• Proven ability to lead process improvement initiatives and drive cost efficiencies.
• Strong analytical skills to interpret data and make informed decisions.
• Demonstrated capability to manage and negotiate with 3PLs, multiple contract manufacturers, and component suppliers.
• Advanced knowledge and hands-on experience with ERP systems and MRP (e.g., Microsoft AX and SAP Public Cloud version).
• Proven ability to lead, mentor, and inspire a team.
• Problem-solving skills (identifying design problems and implementing solutions).
• Ability to multitask and identify interrelated aspects of elements of a project.
• Strong negotiation, communication, and interpersonal skills, capable of building effective relationships with external and internal partners, especially with Finance, Marketing, and Sales.
• Ability to work cross-functionally with all levels of management and cross-functional teams.
• Master’s degree in business administration, operations management, supply chain or a related technical field preferred.

Additional Information

WHAT WE OFFER YOU

Training & Development and Culture

• Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
• Opportunities for networking and building relationships with LVMH Community and Network
• Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups

Mental Health Support

• Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
• Free 24/7 confidential mental health support

Paid Time Off and Flexibility

• Flexible paid time off policy inclusive of Summer Fridays

Fertility and Family Planning

• Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
• Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
• Travel & lodging for those who can’t access care
• Back-up dependent Care and Tutoring

Fresh and LVMH ‘Perks’ and Discounts

• Fresh In-Store Discounts and Gratis
• LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.
• Pre-Tax Commuter Benefits through Wage Works
• Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)

Health Care

• Medical, dental and vision

Retirement and Additional Benefits

• 401k with Company Match + Additional Employer Contribution at eligibility

Fresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories.

The salary range for this role is $190,000 - $230,000 USD.

This role is based in Jersey City, NJ.

All your information will be kept confidential according to EEO guidelines.