Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living.
Our 155,000 team members innovate with purpose, providing customers with life’s essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing—today and for generations to come.
This role will be based in either Wayzata, Minnesota (preferred) or in Atlanta, Georgia.
The Senior Director, CargillNow Experience (Cargill’s name for its global ServiceNow platform) leads the enterprise strategy, governance, experience, roadmap, and value realization of CargillNow as a global, multi-function employee experience and service delivery platform.
This role is accountable for enterprise value realization through increased adoption, workflow efficiency, automation, self-service utilization, employee experience outcomes, and service delivery effectiveness. It is also responsible for advancing CargillNow to a scalable, integrated enterprise capability across HR, Digital Technology & Data, Finance, Legal, Procurement, and other enabling functions. The Senior Director works across the entire organization to partner with senior leaders, functional product owners and product pods, capability owners, technical platform owners, vendors, and user groups to prioritize demand, standardize governance, improve the employee and manager experience, enable automation, and deliver measurable business outcomes.
The role also leads a growing CargillNow team, currently consisting of three team members, with the opportunity to expand capabilities and organizational capacity over time. The Senior Director is responsible for building a high-performing team, establishing clear priorities and accountabilities, developing talent, and fostering a culture of collaboration, continuous improvement, and enterprise impact.
The role facilitates the CargillNow Steering Committee, aligns cross-functional priorities, enterprise workflow automation/AI, ensures product portfolio cohesion, Governance, roadmap, standards, demand management and drives consistency across platform strategy, employee experience standards, service performance, communications, knowledge, change management, and value measurement. This role also is responsible for driving a common taxonomy, visuals, reporting, timing and authority by topic area all while driving for continuous improvement and operating model maturity.
Enterprise Strategy & Roadmap
Enterprise Influence & Alignment
Governance & Prioritization
Leadership Advisory
Platform Oversight
Vendor & Partner Management
Platform Performance & Standards
Backlog & Delivery Oversight
Employee Experience & Adoption
Process Development & Sustainability
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
The expected salary for this position is $240,000 - $280,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-wellness to learn more (subject to certain collective bargaining agreements for Union positions).
Equal Opportunity Employer, including Disability/Vet.
Cargill is a family company committed to nourishing the world in a safe, responsible and sustainable way. With over 158 years of experience, we sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. Whether it’s making alternative proteins for food manufacturers or helping farmers raise healthier animals with AI, we put as much care into how things are sourced as what we provide. We put people first. We do the right thing—today and for generations to come.
