Boston Children's Hospital

Senior Director, Enterprise Brand Strategy

Boston Children's Hospital  •  $188k - $301k/yr  •  Boston, MA (Onsite)  •  22 hours ago
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Job Description

Status

Full-Time

Standard Hours per Week

40

Job Posting Category

Marketing and Communications, Marketing/Public Affairs

Job Posting Description

Position Summary

The Senior Director, Enterprise Brand Strategy leads the development and execution of a unified brand strategy across the organization, supporting its evolution from a hospital-centered identity to an integrated enterprise system. This role oversees brand strategy, content, creative services, design, and multimedia, ensuring consistent brand expression across audiences, entities, and channels. The Senior Director partners across the system to align stakeholders around a common brand platform, strengthen reputation, and bring the enterprise story to life through compelling brand experiences.

Key Responsibilities

Enterprise Brand Strategy and StewardshipDevelop and lead an enterprise brand strategy reflecting the organization’s evolution to an integrated health system.Define brand architecture, positioning, messaging, voice, and narrative across key entities, programs, and priorities.Establish brand standards and governance to ensure consistency and strategic alignment.Advise senior leaders on brand implications of strategy, market positioning, partnerships, expansion, and system integration.Brand Activation, Creative, and Content LeadershipOversee brand expression across communications and marketing assets, including advertising, reports, collateral, presentations, storytelling, and multimedia.Lead content strategy and creative development to ensure messaging is differentiated, audience-centered, and aligned with enterprise priorities.Direct creative and brand services, including design, editorial/content, and multimedia.Identify innovative approaches and technologies that strengthen brand expression, storytelling, consistency, and scale.Enterprise Alignment and CollaborationPartner across departments, physician organizations, network development, satellite locations, and community hospital partners to align brand strategy with enterprise and market needs.Collaborate with communications, digital marketing, strategy, business development, and operational leaders to integrate brand priorities.Ensure brand strategy is reflected in digital experiences, campaigns, CRM/marketing automation, and audience engagement.Bring a brand perspective to institutional initiatives, growth priorities, and reputation-building opportunities.Reputation and Market PositioningLead brand strategy that strengthens enterprise reputation, differentiates the organization, and supports growth priorities.Shape messaging that reinforces leadership in specialized care, research, innovation, education, and system-based care delivery.Elevate awareness, trust, and preference across local, regional, national, and international audiences.Identify priority programs and initiatives for coordinated brand storytelling and positioning.Team LeadershipLead and develop brand, content, creative, and related teams, fostering excellence, collaboration, accountability, and continuous improvement.Coach and develop staff, build trust, communicate change effectively, and establish clear priorities and expectations.Mobilize teams and partners around a shared enterprise brand vision.Required QualificationsMaster’s degree plus 15 years of relevant experience, including at least 5 years of team management experience.Expertise in enterprise brand strategy, positioning, messaging, content development, copywriting, editing, creative services, and design.Excellent leadership, organizational, and strategic thinking skills, with the ability to develop compelling narratives, solve complex problems, and lead through ambiguity and change.Ability to set priorities, delegate effectively, drive consistent brand execution, and build alignment across diverse stakeholders.Strong interpersonal judgment, influence, and listening skills.Knowledge of how brand strategy supports reputation, system integration, and enterprise transformation.

Office/Site Location

Boston

Regular, Temporary, Per Diem

Regular

Remote Eligibility

Part Remote/Hybrid

Pay Range

$188219.20-$301142.40 Annual

Boston Children's Hospital

About Boston Children's Hospital

Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Boston Children's offers a complete range of health care services for children from birth through 21 years of age. (Our services can begin interventions at 15 weeks gestation and in some situations we also treat adults.)

We have approximately 25,000 inpatient admissions each year and our 200+ specialized clinical programs schedule 557,000 visits annually. Last year, the hospital performed more than 26,500 surgical procedures and 214,000 radiological examinations.

Our team of physicians and nurses has been recognized by a number of independent organizations for overall excellence, and we're proud to share some notable examples with you here.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Boston, MA
Year Founded
1869
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