The Senior Director, Enterprise Architecture – PBM Modernization & Transformation is a senior technology executive responsible for defining and executing the architectural vision, modernization strategy, and target-state technology roadmap for the Pharmacy Benefit Management (PBM) organization.
This leader will spearhead the transformation of the PBM technology ecosystem, evolving legacy, monolithic platforms and point-to-point integrations into a modern, scalable, domain-driven architecture that enhances business agility, operational efficiency, and innovation. The role provides strategic leadership across application modernization, platform rationalization, cloud adoption, integration modernization, data enablement, engineering transformation, and AI-driven innovation initiatives.
Partnering closely with executive leaders across business, product, operations, engineering, and technology, the Senior Director will establish the architectural foundation required to simplify the PBM landscape, reduce technical debt, improve speed-to-market, and enable the next generation of digital healthcare capabilities.
AI will serve as a critical accelerator in this transformation journey. This leader will champion the adoption of AI-enabled software development practices to improve engineering productivity, code quality, and delivery velocity while driving the integration of Generative AI, Agentic AI, and intelligent automation into core business processes. These capabilities will improve operational efficiency, enhance decision-making, and elevate client, pharmacy, provider, and member experiences.
The Senior Director will lead a team of enterprise architects, establish architecture governance and technology standards, and oversee technology strategy across critical PBM domains, including claims processing, benefit administration, pricing, rebates, formulary management, clinical programs, pharmacy networks, and digital experience platforms.
We are seeking a visionary and transformational Enterprise Architecture leader (Band 6) to define and advance the end-to-end architecture strategy for our Pharmacy and Pharmacy Benefit Services (PBS) organizations. This role will establish the long-term architectural vision, shape multi-year platform and data strategies, and influence senior leaders across both technology and business functions to accelerate enterprise transformation.
The ideal candidate brings a strong executive presence, the ability to influence at the highest levels of the organization, and a proven track record of leading large-scale technology modernization initiatives. This is not a maintenance-focused leadership role. It is an opportunity for a strategic leader who thrives on challenging the status quo, modernizing complex ecosystems, and enabling innovation across the enterprise.
This role offers a unique opportunity to lead one of the organization's most significant modernization and transformation efforts while shaping the future of PBM technology, digital healthcare innovation, and AI-driven business capabilities.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
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The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health.
The Cigna Group includes products and services marketed under Cigna Healthcare, Evernorth Health Services or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 countries and jurisdictions, and has more than 190 million customer relationships around the world.
