Singtel

Senior Director, Economics & Consumer Regulation

Singtel  •  Sydney, AU (Hybrid)  •  13 days ago
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Job Description

Optus is a leading telecommunications company known for delivering innovative solutions to millions of customers every day. As we operate in a highly regulated and rapidly evolving environment, we are strengthening our Regulatory Affairs function to shape policy outcomes that drive consumer trust, sustainable competition, and long‑term investment.

This is a critical enterprise leadership role where you will influence Australia’s regulatory landscape and guide Optus’ strategy across economic, competition and consumer regulation.

What You’ll Do

Partnering closely with the EGM Regulatory Affairs and senior leaders across Optus, you will:

  • Lead Optus’ economic and consumer regulatory strategy, shaping policy positions across competition, consumer protection and market regulation
  • Drive enterprise-wide regulatory advocacy and reform initiatives, influencing policy outcomes aligned to Optus’ strategic objectives
  • Own Optus’ regulatory reporting frameworks, ensuring strong governance, compliance and executive oversight across obligations
  • Oversee engagement with regulators and policymakers including the ACCC, ACMA and government bodies, ensuring credible, evidence-based advocacy
  • Lead regulatory strategy across consumer protection, scams, cyber security and market conduct frameworks
  • Guide responses to regulatory investigations, inquiries and enforcement actions
  • Embed regulatory considerations into business decision-making through collaboration with legal, compliance, security and commercial teams
  • Lead and develop a high-performing team of regulatory professionals, fostering capability and strategic impact

What You’ll Bring

  • Deep expertise in economic regulation, consumer protection, competition law and telecommunications policy
  • Proven ability to shape and influence regulatory frameworks through strategic policy leadership and advocacy
  • Strong leadership experience building and managing high-performing specialist teams
  • Advanced strategic thinking with the ability to translate regulatory change into commercial, risk and enterprise impacts
  • Exceptional stakeholder engagement skills, with credibility at senior regulator and executive levels
  • Extensive experience (12–15+ years) in economic or consumer regulation, policy or regulated industries
  • Demonstrated experience working with Australian regulators such as the ACCC and ACMA
  • Tertiary qualifications in economics, law, public policy, finance or related discipline (postgraduate highly desirable)

The Good Stuff

  • Competitive remuneration and employee discounts, including monthly credit and savings on Optus products
  • Flexible hybrid working model
  • Access to a vibrant campus with on-site amenities including gym, childcare, cafes and more
  • Inclusive parental leave and family-friendly benefits
  • Continuous learning and development opportunities
  • Strong diversity, inclusion and wellbeing programs
Singtel

About Singtel

Singtel is Asia's leading communications technology group, providing a portfolio of services from next-generation communication, 5G and technology services to infotainment to both consumers and businesses. The Group has presence in Asia, Australia and Africa and reaches over 740 million mobile customers in 21 countries. Its infrastructure and technology services for businesses span 21 countries, with more than 428 direct points of presence in 362 cities.

For consumers, Singtel delivers a complete and integrated suite of services, including mobile, broadband and TV. For businesses, Singtel offers a complementary array of workforce mobility solutions, data hosting, cloud, network infrastructure, analytics and cyber security capabilities.

Singtel is dedicated to continuous innovation, harnessing next-generation technologies to create new and exciting customer experiences as we shape a more sustainable, digital future. The Group’s purpose is grounded in empowering our people to innovate better ways to connect with customers, unlock new possibilities for future businesses to thrive and foster a sense of ownership and belonging to better serve our stakeholders, partners and communities.

Industry
Telecommunications
Company Size
5,001-10,000 employees
Headquarters
Singapore, SG
Year Founded
1879
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