Job Description

We are partnering confidentially with a globally recognized, multi-billion-dollar retail leader on a high-impact hybrid opportunity based in New York City.

This is an exciting opportunity to join a highly visible digital leadership team at the center of e-commerce strategy, performance, and customer experience. The organization is seeking a strong, commercially minded digital leader who can own and evolve the e-commerce business—driving demand, sales, and profitability across a complex omnichannel environment.

This role is ideal for someone who enjoys blending commercial ownership, customer experience, and cross-functional leadership to drive meaningful business impact at scale.

Why This Opportunity

This position offers full ownership of the e-commerce business across North America, with direct visibility to senior leadership and the opportunity to influence both near-term performance and long-term digital capabilities.

The right candidate will thrive in a fast-paced, consumer-driven environment and enjoy connecting data, product, and experience to drive growth across channels.

What You’ll Own

• Own the end-to-end e-commerce business, including demand, net sales, and profitability across the U.S. and Canada
• Lead site merchandising, content strategy, and digital operations to optimize the customer journey and drive conversion
• Partner cross-functionally with merchandising, marketing, planning, and technology teams to deliver cohesive go-to-market strategies
• Drive site experience enhancements, including navigation, search optimization, and product storytelling
• Lead high-profile product launches and ensure operational excellence for key releases
• Champion a test-and-learn culture, leveraging analytics, experimentation, and insights to continuously improve performance
• Drive personalization strategies and enhancements across the digital experience
• Influence digital marketing strategy and promotional planning to optimize traffic and demand generation
• Partner with finance and planning teams to align on forecasts, targets, and performance tracking
• Support and enhance omnichannel capabilities, including BOPIS, ship-from-store, and in-store digital integration
• Lead, develop, and scale a high-performing e-commerce team

What Makes You a Strong Fit

• 10+ years of experience in e-commerce or digital commerce, with leadership responsibility in a retail or consumer-driven environment
• Proven track record of owning and driving e-commerce business performance, including P&L accountability
• Strong experience across site merchandising, content strategy, and digital operations
• Deep understanding of the digital customer journey and e-commerce best practices
• Strong analytical and commercial acumen, with the ability to translate data into actionable insights
• Demonstrated success leading and developing high-performing teams
• Strong cross-functional leadership and influencing skills across merchandising, marketing, and technology organizations
• Ability to operate at both a strategic and executional level in a fast-paced environment
• Experience in trend-driven, high-volume retail environments strongly preferred
• Passion for product, consumer experience, and digital innovation