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Quality
R&D/Scientific Quality
People Leader
Danvers, Massachusetts, United States of America
The Senior Director, Design Quality will report directly to the Vice President, Quality & Compliance for the Heart Recovery business. This role is responsible for providing strategic and operational leadership for Design Quality across the product lifecycle, including new product development, sustaining engineering, design changes, and lifecycle management activities.
The Senior Director, Design Quality will partner closely with Research & Development, Regulatory Affairs, Clinical, Manufacturing, Supply Chain, Risk Management, and Commercial teams to ensure products are designed, developed, and maintained in compliance with applicable global regulations, standards, and Johnson & Johnson quality requirements. This leader will establish and maintain an effective Design Quality organization that enables innovation while ensuring patient safety, product quality, and regulatory compliance.
In accordance with all applicable federal, state, and local laws/regulations and Corporate Johnson & Johnson procedures and guidelines, this position:
· Responsible for communicating business-related issues or opportunities to the next management level.
· Provides strategic leadership for Design Quality across the Heart Recovery product portfolio.
· Leads and develops a high-performing Design Quality organization supporting product development, sustaining engineering, and lifecycle management activities.
· Establishes Design Quality strategies, objectives, and key performance indicators aligned with business and quality goals.
· Ensures design control activities comply with FDA Quality System Regulation, ISO 13485, EU MDR, MDSAP, and other applicable global regulatory requirements.
· Provides quality oversight for new product development activities, including design planning, risk management, verification, validation, design transfer, and commercialization.
· Partners with R&D leadership to drive a quality-by-design culture throughout the product development lifecycle.
· Ensures effective implementation of design control procedures, software lifecycle processes, usability engineering, cybersecurity requirements, and risk management activities.
· Provides independent quality assessment and decision-making during design reviews, phase gate reviews, and product lifecycle governance processes.
· Supports regulatory submissions, product approvals, and regulatory agency interactions related to product development and design quality matters.
· Collaborates with post-market surveillance, complaints, CAPA, and field quality organizations to drive continuous product improvements and risk mitigation strategies.
· Represents Design Quality during internal audits, external inspections, notified body audits, and regulatory agency interactions.
· Drives organizational excellence through continuous improvement initiatives focused on product quality, compliance, and operational effectiveness.
· Ensures talent development, succession planning, and organizational capability development within the Design Quality function.
· Supports strategic business initiatives and acquisitions by providing Design Quality expertise and integration support as required.
· Responsible for following all Company guidelines related to Health, Safety, and Environmental practices, as applicable.
· Responsible for ensuring personal and organizational compliance with all Federal, State, local, and Company regulations, policies, and procedures.
· Bachelor's degree in Engineering, Life Sciences, Quality, or related technical discipline required.
· Minimum 15 years of progressive experience within the medical device industry.
· Minimum 10 years of leadership experience in Quality, Design Quality, Product Development Quality, or related functions.
· Demonstrated experience supporting Class II and/or Class III medical devices through all phases of product development and commercialization.
· Strong knowledge of FDA regulations, ISO 13485, ISO 14971, IEC 62304, IEC 62366, EU MDR, and global quality system requirements.
· Experience supporting regulatory inspections and external audits.
· Experience leading large, global, cross-functional teams in a matrix environment.
· Cardiovascular and/or heart failure device experience strongly preferred.
· Expert knowledge of Design Controls and Risk Management principles.
· Strong strategic thinking and executive leadership capabilities.
· Proven ability to influence and collaborate across complex matrix organizations.
· Demonstrated ability to drive organizational change and continuous improvement initiatives.
· Strong verbal and written communication skills with the ability to present effectively to senior leadership and regulatory agencies.
· Demonstrated problem-solving and decision-making capabilities in highly regulated environments.
· Strong business acumen and customer-focused mindset.
· Effective talent management, coaching, and organizational development skills.
· ASQ Certified Quality Engineer (CQE), Certified Manager of Quality/Organizational Excellence (CMQ/OE), or equivalent certification preferred.
· Passion for advancing patient outcomes through heart recovery technologies.
· Leads a global Design Quality organization supporting all Heart Recovery product development and sustaining engineering activities.
· Directly manages Design Quality leaders and professionals.
· Collaborates extensively with R&D, Regulatory Affairs, Clinical, Systems Engineering, Manufacturing, Operations Quality, Supplier Quality, Post-Market Surveillance, Medical Safety, and Commercial organizations.
· Regularly interfaces with executive leadership and business stakeholders regarding product quality, compliance, and development strategy.
· Domestic and international travel up to 25%.
· FDA and other global regulatory agencies.
· Notified Bodies and third-party auditors.
· External consultants and industry experts.
· Clinical investigators and healthcare providers.
· Industry standards organizations and professional associations.
Agility Jumps, Collaboration, Compliance Management, Continuous Improvement, Corrective and Preventive Action (CAPA), Developing Others, Inclusive Leadership, Leadership, Performance Measurement, Product Strategies, Quality Control (QC), Quality Control Testing, Quality Management Systems (QMS), Quality Standards, Standard Operating Procedure (SOP), Succession Planning, Training People
$196,000.00 - $342,700.00
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

At Johnson & Johnson, we believe health is everything. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, we’re empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.
All of this is possible because of our people. We’re passionate innovators who put people first, and through our purpose-driven culture and talented workforce, we are stronger than ever.
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