Job Description

Leads and directs the Company's credit review function. Responsible for establishing and maintaining an effective credit review program that evaluates loan quality and the adequacy of account management.

Job Duties and Responsibilities

• Consults with the Company's Enterprise Risk Management and Credit teams to develop and implement credit review policies, and to ensure company-wide administration and compliance.
• Leads the credit review initiatives across the organizations. Facilitates audits and reviews the policies, processes and related transactions of all banking organizations within the Synovus family; ensures consistency and compliance with policies, procedures, laws and regulations across the organization; makes recommendations for change, coordinates compliance training and oversees the execution of that change in areas where deficiencies are detected or in the onset of new or revised regulations. Evaluates loan portfolios, internal policy controls and overall loan management. Ensures that the Board of Directors, the Credit Committee and senior management are informed of significant findings and required follow up. Works with the management team to proactively develop and implement effective and efficient changes to mitigate that risk.
• Stays abreast of industry, regulatory and company changes or trends as it relates to loan, credit and risk administration, and proactively assess the present and future impact to the company and the way business is conducted; works with key stakeholders to develop and execute a business contingency plan that provides for prompt, efficient and seamless responses, to include strong communication and action plans that assures the company remains in compliance. Keeps the Bank's senior leadership teams informed. In addition, stays abreast of all current and proposed industry rules and regulations and evaluate their impact upon the business.
• Responsible for the financial performance of the credit review business unit; prepares, justifies, and administers budgets in accordance with company goals and strategies. Monitors the execution of expenditures against the operating plan and makes corrections when necessary. Develops, implements, and monitors action plans to ensure the attainment of the department's operational and financial goals. Uses objective financial and business analyses to evaluate the returns and risks of business choices. Analyzes and integrates trends and patterns to determine the root causes of problems and identify solutions. Evaluates short- and long-term implications of decisions. Accurately forecasts related business challenges.
• As a senior leader responsible for identification and reporting of credit risk and compliance within the organization, the ability to inspire commitment across the organization is critical; this includes but is not limited to: developing and communicating logical, convincing justifications, including lessons learned, that build commitment and support for one's perspectives and initiatives; building diverse, high-performing teams that accomplish organizational change, goals, and priorities; ensures strategies, change initiatives, and competitive information are communicated in clear and compelling ways; serves as an advocate for proactive planning and continuous improvement; sets and communicates clear and aligned goals, monitors progress, and accepts accountability; ensures leaders in own organization do the same.
• Promotes ethics and compliance; builds and sustains an environment where adherence to and reinforcement of the highest standards of integrity and ethics are the norm. Identifies opportunities and takes action to enhance compliance within own organization. Ensures line of business leaders receive the communication and instruction needed to act in accordance with policies and procedures. Promotes reputation and social responsibility; seeks and maintains external relationships and alliances, strengthening the company's impact on and reputation in the community. Serves as a credible spokesperson, representative, and sponsor of the company to the public and the community.
• Consults with the Regional HR Director to develop and implement strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning and supporting associate efforts in these areas. Keeps HR informed about strategic business plan initiatives that requires HR support.
• Manages the annual performance management and merit processes for direct and indirect reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an equal opportunity employer committed to fostering an inclusive work environment.

Qualifications

Minimum Education:

• Bachelor degree in a related discipline.

Minimum Experience:

• 15+ years of job specific work experience with demonstrated professional growth and achievement in an organization of comparable size, business diversity, scope and complexity; experience must include...

Required Knowledge, Skills, & Abilities:

• Extensive knowledge of federal and state consumer banking laws and regulations, and financial institution policies and procedures required.
• Extensive knowledge of banking structures and the elements of banking operations, lending and other related services that includes but not limited to collections, workout and loan review procedures, credit and risk administration.
• Managing relationships with senior executives, directors, regulators, key stakeholders and customers.
• Implementing enterprise -wide initiatives; setting the strategic course for the business and analysis of results relative to established objective.
• Profit/Loss accountability in the financial services industry. Accountability of financial reporting, compliance and government regulations.
• Demonstrated experience managing a broad range of complicated compliance issues within a diverse and decentralized organization of comparable size and complexity.
• Business development and leading through a significant crisis or turnaround.
• Demonstrated experience leading cross functional work teams in a decentralized organization.