Job Description

Calling all Laboratory Services Leaders! Are you a strategic healthcare executive who thrives on transforming operations, building high-performing laboratory networks, and driving excellence across complex healthcare environments? Do you excel at balancing quality, financial performance, physician partnerships, regulatory requirements, and system-wide initiatives while leading organizations through change? If so, we have an exceptional opportunity for you!

The Role:

As the Senior Market Area Director, Laboratory Services, you will serve as the key administrative leader responsible for coordinating critical laboratory initiatives across the market area while providing direct oversight of multiple laboratories. Working closely with Market Chief Executives, Division leadership, physician partners, and laboratory teams, you will play a vital role in advancing laboratory performance, operational excellence, and strategic transformation initiatives.

In partnership with the Division Executive Director, Clinical Lab, you will provide strategic, financial, and operational leadership to laboratory services throughout the market area. This role requires a leader who can navigate complex political, regulatory, and economic environments while driving meaningful change and supporting Division, Market Area, and System strategic goals. Through a dyad leadership model that includes administrative oversight of Anatomic Pathology and Clinical Laboratory Services, you will help guide the future of laboratory services across the region.

What You'll Do:

• Laboratory Transformation Champion: Partner with the Division Executive Director, Clinical Lab to implement laboratory transformation initiatives and strategic improvements throughout the market area.
• Strategic Planning Leader: Collaborate with senior market and division leadership to support long-range planning efforts that advance clinical excellence, enhance the patient experience, and strengthen system integration.
• Operational Excellence Driver: Provide leadership and accountability for laboratory operations, ensuring high-quality care, customer service, patient satisfaction, productivity, and operational efficiency consistent with Division and System goals.
• Systems Integration Advocate: Establish organizational structures and management systems that support strategic and tactical goals while aligning laboratory services with broader system laboratory strategies.
• Growth and Innovation Strategist: Develop and implement integration, growth, and improvement initiatives focused on quality, compliance, fiscal stewardship, reimbursement optimization, and physician support.
• Quality and Performance Leader: Ensure laboratory services achieve operational, clinical, financial, and quality performance goals while maintaining adherence to KPI targets and performance forecasts.
• Physician Partnership Builder: Collaborate with physician leadership, medical staff, and clinical teams to strengthen relationships, align laboratory initiatives with Division priorities, and support quality clinical outcomes.
• Process Improvement Champion: Identify opportunities to simplify processes, eliminate waste, reduce duplication, and improve efficiency across laboratory operations throughout the service area.
• Financial Steward: Oversee laboratory financial and capital planning needs in partnership with Regional Finance, ensuring resources are aligned with strategic priorities and support long-term financial health.
• Change Leadership Expert: Lead organizational change initiatives by fostering collaboration, building engagement, and helping teams successfully navigate evolving service delivery models and strategic priorities.

What You'll Bring:

• Educational Background:
• Bachelor's Degree, preferably in Laboratory Science or a related scientific field.
• Master's Degree in Business Administration, Public Health, Health Administration, or a related field preferred.
• Experience:
• 10+ years of leadership experience with P&L accountability in a large integrated healthcare system, commercial laboratory, or similarly complex environment.
• Experience developing and implementing both short-term and long-term business strategies.
• Laboratory and Healthcare Expertise:
• Experience leading laboratory operations in highly regulated healthcare environments.
• Understanding of laboratory services, operational performance, quality improvement, compliance, reimbursement, and physician support.
• Medical Laboratory Scientist certification or equivalent required upon hire.
• Additional laboratory management, quality, or safety certifications preferred.
• Business and Financial Acumen:
• Proven financial management, budgeting, capital planning, and operational leadership skills.
• Ability to analyze performance trends and make informed decisions that support organizational goals.
• Experience aligning operational performance with financial and strategic objectives.
• Strategic Leadership Capabilities:
• Demonstrated ability to make difficult, data-driven decisions.
• Strong systems-thinking approach to solving complex operational challenges.
• Ability to conceptualize and implement innovative service delivery models.
• Skilled at balancing competing priorities while maintaining focus on outcomes.
• Change Management Expertise:
• Experience leading teams through significant change and transformation initiatives.
• Ability to build flexibility into systems and processes to support evolving organizational needs.
• Courage and confidence to lead during times of uncertainty while maintaining organizational momentum.
• Relationship Building & Collaboration:
• Proven ability to build productive relationships with physicians, physician leaders, executives, community partners, and multidisciplinary teams.
• Strong communication and interpersonal skills that inspire trust, engagement, and collaboration.
• Known as a collaborative leader who can gain consensus while moving initiatives forward.
• Results-Oriented Leadership:
• Strong focus on action, accountability, and measurable outcomes.
• Ability to navigate political, regulatory, and economic challenges with confidence and effectiveness.
• Demonstrated success achieving results in fast-paced, complex, and evolving environments.

Why Join Us?

• Shape the Future of Laboratory Services: Lead transformational initiatives that advance laboratory quality, efficiency, and service delivery across a diverse healthcare network.
• Drive Meaningful Impact: Influence laboratory strategy and operations that directly support patients, physicians, and caregivers across the continuum of care.
• Partner with Exceptional Leaders: Collaborate with executive leaders, physicians, laboratory professionals, and healthcare teams committed to excellence and innovation.
• Lead Through Transformation: Play a critical role in implementing Division and System laboratory strategies that improve care delivery and operational performance.
• Advance Operational Excellence: Build sustainable laboratory models that support quality outcomes, financial stewardship, and long-term growth.
• Support a Mission-Driven Organization: Help further Providence's mission by delivering high-quality laboratory services that improve patient care and strengthen community health.

Ready to Lead the Future of Laboratory Services?

If you're a strategic, collaborative leader with a passion for laboratory operations, healthcare transformation, physician engagement, and operational excellence, we encourage you to apply. Join our team and help build the future of laboratory services while advancing quality, efficiency, and exceptional care across the communities we serve.

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.