Calling all Esteemed Leaders!
Are you a dynamic, visionary learning and clinical education leader who excels at building systemwide structures, steering complex initiatives, and shaping the future of caregiver onboarding and competency? Do you thrive in highly matrixed environments, collaborating across multiple regions and service areas to elevate clinical performance, education quality, and workforce readiness? If so, the Senior Director of Learning Operations role in our Central Division is an exceptional opportunity to lead transformational work across five states.
The Role:
The Senior Director of Learning Operations engages with system, divisional, and service‑area teams to advance strategic goals and initiatives across a highly matrixed organization. This leader works closely with divisional directors and managers, service‑area Chief Nursing Officers (CNOs), and clinical operations teams to design, implement, and sustain a standard onboarding and orientation structure across the Central Division, spanning three regions and five states.
This role provides division‑wide oversight, leadership, and support for simulation center operations across all service areas—promoting best practices, standardization, and operational excellence. The Senior Director directly supervises Service Area Directors/Managers of Education & Practice, as well as the Divisional Manager of Mandatory Education, Onboarding, and Clinical Orientation.
What You'll Do:
Serve as an internal consultant to system, divisional, and service‑area leadership teams to support nursing learning operations and the implementation of best practices.
Conduct ROI analyses prior to developing training or educational programs; prioritize education investments in alignment with divisional strategy.
Act as a positive change agent, translating and standardizing evidence‑based teaching strategies and learning principles into actionable improvements across the division.
Develop strong partnerships with operations leaders to jointly plan clinical education activities aligned with business needs, competency goals, and cost‑effective models of training.
Serve as a subject matter expert on clinical education trends, instructional design, learner support, and innovative teaching methodologies inside and outside healthcare.
Partner with system and division leaders to review, revise, and standardize onboarding, clinical orientation, and mandatory education requirements across divisions and service areas.
Initiate and lead divisional projects, applying enterprising skills to design and implement improvements.
Implement a standardized approach to onboarding, orientation, and mandatory education in partnership with service‑area and ministry leaders across three regions.
Identify key project partners, lead cross‑functional teams, and guide planning, coaching, and execution for all approved projects.
Coordinate reporting processes, ensuring timely dissemination of project status updates and deliverables.
Lead process‑improvement initiatives that strengthen service delivery, organizational effectiveness, and the use of evidence‑based teaching strategies.
Define, track, and evaluate key metrics; ensure improvements yield positive, measurable outcomes for division and service‑area projects.
Maintain expertise in current developments and best practices in clinical education and adult learning.
Consult with system, division, service‑area, and ministry leaders to ensure education efforts enhance quality outcomes and incorporate CMS and Joint Commission standards.
Provide services that facilitate interprofessional learning, ensuring proficiency and consistent standards across the division.
Ensure educational programs and materials are appropriate for the audience and aligned with system marketing/communication requirements.
Consult on new technologies, collaborating with decision‑makers, vendors, and external partners to ensure training and implementation needs are anticipated and met.
What You'll Bring:
Education
Bachelor’s Degree in Nursing
Master’s Degree in Nursing or related fields such as Health Administration, Business, Public Health
PhD (preferred)
Licensure
Registered Nurse License (Vendor Managed)
Must hold licensure in all states where care is delivered
Experience
10+ years of progressive experience in healthcare administration or management
5+ years of experience in education/training with strong presentation capability
2+ years of internal or external consulting experience
2+ years of project management experience
Leadership & Competencies
Demonstrated ability to initiate and lead division‑wide education projects
Strong leadership, critical thinking, prioritization, and decision‑making capabilities
Knowledge of hospital clinical and nonclinical systems, information systems, business analytics, and financial concepts
Excellent communication, facilitation, and interpersonal skills
Ability to manage multiple high‑stakes initiatives in a fast‑paced, matrixed environment
Strong organizational development and training expertise
Why Join Us?
Shape education at scale: Lead onboarding, orientation, and learning strategies across five states and three regions.
Influence clinical excellence: Standardize evidence‑based training and elevate clinical competency systemwide.
Drive innovation: Advance simulation, learning technologies, and modern instructional design.
Lead high‑impact teams: Mentor and develop education leaders across multiple service areas.
Enable workforce readiness: Build solutions that strengthen the caregiver journey and enhance quality and safety outcomes.
Ready to Shape the Future of Healthcare?
If you are a strategic, collaborative, and mission‑driven clinical education leader ready to elevate workforce capability and unify learning across the Central Division, we welcome your application.
At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve. Therefore, leaders applying for this role will be required to work a hybrid schedule, which consists of three days onsite, two days remote and live within a reasonable commuting distance to the ministry or service area they support and lead.
Salary Range by Location:
Spokane, WA
Portland, OR
Lubbock, TX
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act
Every day, 119,000 compassionate caregivers serve patients and communities through Providence St. Joseph Health, a national, Catholic, not-for-profit health system, driven by a belief that health is a human right.
Rooted in the founding missions of the Sisters of Providence and the Sisters of St. Joseph of Orange, courageous women ahead of their time who brought health care and other social services to the American West when it was still a rugged, untamed frontier, we share a singular commitment to improve the health of all.
From our earliest days, we’ve met new challenges by pioneering new solutions. Today, with 51 hospitals, 829 clinics and a comprehensive range of services, we strive to meet the needs of communities across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington through a diverse family of Catholic, other faith-based and mission-driven secular organizations.
Now, as we face a new frontier—a changing health care landscape—we draw upon their pioneering and compassionate spirit to plan for the next century of health for a better world, especially for the poor and vulnerable.
If you need treatment, please visit www.providence.org to locate a health care provider.
