Omada Health is on a mission to bend the curve of chronic disease.
Omada is seeking a Senior Director, Capacity Planning, Workforce Operations & Analytics to lead all teams in this department as it scales into a world‑class, human‑led and AI‑enabled operations and analytics function that supports Omada’s multi‑condition platform across Health Coaching, Cardiometabolic Specialists, Physical Activity Specialists, Behavioral Health, Physical Therapy, Member Support, Member Navigation and Supply Chain.
This leader will be accountable for end‑to‑end department strategy and execution, translating enterprise and care team goals into clear priorities and operating systems for workforce capacity planning, staffing operations, licensing and credential management, and care team analytics. Reporting to the VP Operational Excellence, the Senior Director will oversee the centralized department that supports care team capacity planning and staffing, including the administration of Omada’s third party licensing and credentialing software, and runs the care team analytics “spoke” within Omada’s hub‑and‑spoke analytics model. This role includes full department leadership: setting 1–3 year strategic priorities, controlling key cost of revenue and gross margin levers, and leading the adoption of AI-enabled predictive modeling and analytics to improve capacity planning, staffing efficiency, and decision-making across care teams.
As Senior Director, Capacity Planning, Workforce Operations & Analytics, you will:
It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!
About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com.
Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.
We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Below is a summary of salary ranges, by geographic zone, for this role*. These ranges represent a good faith estimate of the minimum and maximum base salary for the position in that zone at the time of posting. Please refer to this resource for detail on zone designations.
Zone 1: $232,760 - $290,950
Zone 2: $222,640 - $278,300
Zone 3: $202,400 - $253,000
Please note that zones may be updated as market data changes but we will honor the range applicable to your zone (which is determined by your location) as of your application date.
*The actual offer, including the compensation package, will be within the posted range for the relevant zone and will be determined based on multiple factors, such as the candidate's skills and experience, and other business considerations such as internal equity.
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Omada Health is a virtual-first healthcare provider that nurtures lifelong health, one day at a time. Omada care teams help individuals living with chronic conditions achieve long-term health improvements by combining the latest clinical protocols and breakthrough behavior science.
Working with over 1,900 enterprise customers – including Fortune 500 and small- and medium-sized employers, health plans, and health systems – Omada delivers personalized interventions for prediabetes, diabetes, hypertension and musculoskeletal issues.
Omada’s virtual care programs are clinically supported and evidence-based, and the results have been published in 29 peer-reviewed publications. Omada builds programs that employees don’t just try, but stick with – resulting in reduced healthcare costs that deliver long term changes in health behavior and increased ROI.
The foundation of Omada’s success is a strong, vibrant work culture, which helped earn the company the distinction of becoming an officially certified Great Place to Work. Omada’s ability to leverage clinical results and technology helps amplify and extend the influence of their real human care teams - from health coaches to clinical specialists.
Omada has enrolled nearly one million members across all 50 states. Our partners include Fortune 500 companies, health plans and health systems across the country.
