Job Description

We’re looking for a Senior Digital Products Analyst to work with Zitec’s customers and Zitec’s development team to understand, document, and deliver IT solutions that maximize the value for customers. Act as a communication hub between different stakeholders and the development team throughout the implementation of those solutions.

Our promise:

• We support your career growth through continuous learning, coaching and mentorship programs;

• We promise you a feedback-driven culture that inspires healthy communication;

• A friendly, professional, and supportive team is waiting for his new teammate;

• A bunch of people with common hobbies and interests (sailing, football, running marathons, tennis, music, etc) is ready to welcome you;

• A community driven by courage and creativity (we have our own beer and our own band that sings about us) is challenging you to have serious fun with us;

• We designed benefits that give you the power to create balance in life, on and off work.

As a Senior Digital Products Analyst, you will:

• Understand customer needs and requirements through direct interaction with stakeholders, reviewing existing documentation, and evaluating similar solutions;

• Work with the development team to assess viable IT solutions to efficiently fit those needs;

• Elaborate and document functionalities using a mix of text, diagrams, and use cases;

• Collaborate with the UI Design team to allow them to create the wireframes or prototypes necessary for the development of functionalities;

• Split specifications into tickets that are easy to implement for the development team;

• Interface with the development team to convey the functionalities to be implemented;

• Interface with the project manager to ensure the timely and budget launch of functionalities;

• Act as the primary link between the customer and the development team with the purpose of ensuring that the delivered product meets customer expectations;

• Pursue and improve the achievement of the proposed business objectives.

What about you?

• Minimum 3 years of experience in a Business Analyst, Product Owner, or similar position;

• Strong analytical skills—you are thorough and detail-oriented;

• Proficiency in requirements gathering and analysis;

• Proficiency in documenting digital solutions through functional specifications and use cases;

• Experience with visually representing information through the appropriate types of diagrams;

• Solid understanding of the IT project lifecycle, database concepts, and API communication standards;

• Excellent listening, written and verbal communication, and presentation skills;

• Ability to switch between complex projects and interact with multiple stakeholders;

• Knowledge of Agile Scrum development methodology and documentation;

• Excellent teamwork skills—you work well with both the customer and the dev team;

• Good English communication skills.

Our recruitment process is designed to foster diversity, equity, and inclusion. We are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive.