Job Description

(Grade: GCB4 )

HSBC International Wealth and Premier Banking (IWPB)

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.

We are currently seeking an experienced professional to join our team.

We are seeking a visionary Senior Digital Product Manager to lead the strategic evolution of our Wealth Management solutions within the HSBC Mobile App. In this pivotal role, you will bridge the gap between high-level business strategy and tangible digital execution. You will own the product roadmap, drive the delivery of transformative initiatives, and cultivate a high-performing, agile team culture that places our customers and risk management at the heart of everything we do. This is an on-site role based in our Shanghai office, fostering close collaboration and rapid innovation.

1. Strategic Vision & Roadmap Development

• Define the Future: Leverage strategic foresight to design and own a comprehensive product roadmap that significantly enhances the competitiveness of HSBC’s Wealth Management capabilities on our Mobile App.
• Customer-Centric Growth: Identify market trends and customer pain points to deliver solutions that drive measurable business growth and elevate the client experience.
• Strategic Alignment: Ensure all product initiatives align with HSBC’s global wealth management objectives, digital transformation goals, and the strategic direction of the Digital Platform.

1. Execution, Delivery & Continuous Improvement

• From Vision to Reality: Translate the strategic roadmap into a clear, actionable list of initiatives with well-defined OKRs (Objectives and Key Results).
• Agile Leadership: Lead cross-functional teams (engineering, design, risk, operations) to deliver high-quality features efficiently. Ensure all delivery adheres to HSBC’s rigorous risk and compliance frameworks.
• Iterative Excellence: Champion a culture of continuous improvement. Utilize data-driven insights and regular retrospectives to refine product direction, optimize user journeys, and accelerate time-to-market.

1. Team Leadership & Talent Development

• Inspire and Empower: Act as a catalyst for team growth, fostering an environment of psychological safety, innovation, and accountability.
• Talent Cultivation: Identify potential within the team, provide mentorship, and create development plans to nurture the next generation of digital product leaders.
• Collaborative Culture: Promote "We Succeed Together" by breaking down silos and encouraging diverse perspectives to solve complex product challenges.

To be successful in the role, you should meet the following requirements:

• Experience: 7+ years of product management experience, with a strong track record in Wealth Management, Fintech, or Digital Banking.
• Strategic Acumen: Proven ability to build and execute long-term roadmaps that deliver significant business impact.
• Delivery Excellence: Deep understanding of Agile methodologies, OKR frameworks, and the ability to manage complex delivery cycles in a fast-paced environment.
• Risk Awareness & Governance:
• Proactive Risk Management: Possess a robust understanding of operational, conduct, and reputational risks inherent in digital wealth products. You must be able to identify potential risks early in the product lifecycle and embed mitigation strategies into the design.
• Regulatory & Compliance Alignment: While distinct from pure compliance, you must demonstrate a keen awareness of the regulatory landscape (e.g., suitability, appropriateness, data privacy) and ensure all product features are designed to meet these standards without compromising user experience.
• Risk Culture: Champion a "Risk-Aware" culture within the product team, ensuring that risk considerations are a standard part of every sprint planning, review, and retrospective. You will work closely with the Risk and Compliance functions to ensure seamless governance.
• Leadership: Demonstrated experience in leading, mentoring, and scaling high-performing product teams.
• Education: Bachelor’s degree in Business, Technology, Finance, or a related field; MBA or relevant certification is a plus.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited