U.S. Bank

Senior Digital Product Manager

U.S. Bank  •  Chennai, IN (Onsite)  •  11 days ago
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Job Description

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

THE ROLE

This role will be responsible for developing, executing and supporting enterprise digital priorities across our Consumer, SMB, Wealth, Corporate, Commercial and Institutional Banking businesses. Additionally, the leader will regularly interact with executives and stakeholders across the company to build business case, spot opportunities, scale the vision, continue refinement of the roadmap/prioritization, risks, and more.

This role will require a go-getter personality and a strong collaborative muscle that will enable cross-functional and business segment partners to align and unify towards common objectives. This role will be a fearless digital advocate who will help drive execution of the digital strategy at the enterprise level delivering meaningful business value across our diversified businesses.

This visible leader will be accountable for creating the best digital ROI while being responsible for defining, prioritizing, and developing best-in-class digital experiences that fulfill customer and employee needs and deliver against core business goals & objectives.

ESSENTIAL FUNCTIONS

  • Manages all aspects of the product's digital life cycle, customer/user needs, personas, prioritization, and product goals.
  • Collaborate with stakeholders and business partners to define business case, digital capabilities and experiences that helps drive deeper digital engagement and increase wallet share.
  • Leverages data, analytics, research, design, and business understanding to ensure platform products manage risk while providing solutions and giving our customers great experiences.
  • Partner with capability managers, delivery managers, architects, designers, scrum masters, business lines product managers to evangelize the best solutions and facilitate execution for assigned segments.
  • Develop, maintain, and report key metrics around user experience, adoption, availability, and development.
  • Constantly improve customer satisfaction, usability, reliability, and operational efficiency by continually monitoring performance data and KPIs.
  • Establish, monitor, and maintain cross-departmental communication about how product work is prioritized and managed, as well as how key metrics are performing.
  • Manage a cross functional global team of product managers, and own end-to-end agile product delivery including ideation, concept development, defining product requirements, technology development, verification and rollout of features and experiences.

PREFERRED Qualifications

  • Bachelor's degree, or equivalent work experience.
  • 15+ years of digital and preferably technical/software product management experience preferred.
  • 5+ years of leadership experience preferred.
  • 3+ years of experience at a technology startup, fintech, or bank/segment preferred.
  • Experience managing and leading full stack product development teams preferred.
  • Demonstrated ability as a strategic thinker and successful delivery of platforms/products from ideation to value creation.
  • Proven ability to address and persuade multiple stakeholders and drive accountability, including senior executives.
  • Strong interpersonal skills to work effectively across teams and influence decision makers.
  • Strong technical, analytical, decision-making, and creative problem-solving skills.
  • Well-developed verbal, communication, and presentation skills.

SKILLS

  • Digital (Platform) strategy
  • Data and Analytical mindset
  • Strong collaborator
  • Advocacy and conviction
  • Delivery and execution
  • Value driven

LEADERSHIP & MANAGEMENT BEHAVIORAL COMPETENCIES

  • Lead with examples and be able to roll up sleeves
  • Detailed oriented
  • Non-hierarchical
  • Critical thinking
  • Leader, not a manager

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

U.S. Bank

About U.S. Bank

At U.S. Bank, we help millions of clients achieve their goals with a balance of best-in-class technology and human expertise tailored to individual needs. As the fifth-largest commercial bank in the United States, we’ve built a reputation for strength and stability across a diversified mix of businesses, including commercial and institutional banking, business banking, payments, wealth management and consumer banking. We’ve been named one of the World’s Most Ethical Companies® by the Ethisphere Institute and the most admired superregional bank by Fortune.

In addition to thousands of branches serving consumers, U.S. Bank offers a complete suite of products, services and strategic partnerships for business. Within our Wealth, Corporate, Commercial and Institutional Banking division, we serve more than half a million clients across the country and around the world, ranging from wealthy individuals and families to the largest corporations, including 90% of Fortune 1000 companies.

We’re also consistently recognized as a great place to work. We’re shaping our company culture with intention, focused on creating a workplace where it’s safe to speak up, share ideas and try new things. We’re proud to be recognized as a “Best for Vets” employer by the Military Times and included on Fair360’s (formerly DiversityInc.) list of Top 50 Companies for Diversity.

U.S. Bank, NA. Member FDIC. Equal Housing Lender.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Minneapolis, MN
Year Founded
Unknown
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