Job Description

About us:

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country.

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment. Asa seniormanager,Sr Merchandising Manageris responsible fora team ofeCommerce Merchandiserswho support enablement of content across digital channelsacross variousmarketsThisinvolves managing the resource across various work streams, lining up the team’s goals with the goals of the business, and providing input for the team’s career development.

Alongside updating the front-end content, theMerchandisingTeamis responsible fortesting new featuresthe ourDyson CMS systems before they are implemented, ensuring new features work as expected without affecting any of the current features.

About the role:

The responsibilitiesof the roleare as follows:

• Line managing a team of Platform Specialists across Dyson’s multiple CMSandSalesforce Marketing Cloudplatforms, ensuring clear direction and support are given to drive a consistently high-quality output and stakeholder service experience.As well as supporting the team with mitigating complex technical issues.

• Taking time to understand the team’s development needs and aligning them with the overall team requirements and wider business objectives

• Accountability for deliveringlarge complex digital project includingglobal and multi-lingual market content,supportand training on a diverse range of range of CMS platforms(AEM, Magento and Sitecore as the core three)

• You will ensure work is carried out to a high quality to provide uniformity throughout alldigital experience and contentYou will have a good eye for detail, ensuring the quality and accuracy of all materials prior to presentation either internally or externally. You will ensure allappropriate reviewsand approvals aresoughtand given prior to the releasing or publishing of any work

• Senior escalation and support for all platforms

• Reporting to theGlobal Digital Delivery & Merchandising Directoron the status of all projects, any risks,issuesor project dependencies

• Supporting thePlatformSpecialists to collaborate with thewider e-commerceteams in the Revenue functionto test new functionalities on the CMS platforms, and advise on operational roll out of content into platform productionas subject matter expert

• Ensuring theteamaredelivering ontesting and business validation testing (BVT) – ensuring new website functionality is fit for purpose before release

• Supporting thePlatform Specialists to collaboratewithEMEA markets,Product Owners,ExperienceDelivery Managers,Global Platform Specialists,Designers,Copywriters,Commercial, and to ensure demanding standards of excellence are achieved

• Supporting the team to investigate,identifyand resolvetechnical issues raised by the business

• You will be able to influence at all levels within theorganization;building strong, productive collaborative relationships to get things done in the right way, inspiring your immediate team and others on the best use ofbehaviors

• Beingproactive in improving the team’s ways of working byidentifyingand embedding new processes and digital transformationstohelpimproveeffectiveness and efficiencies

About you:

• Should have5+ years' experienceusing CMS platforms, preferably one or more of: AEM, Hybris, Magento, Sitecore

• Should have 2-3 years' experienceline managing an effective team

• Experienceworking with and managing an offshore team

• Ability to motivate, engage and inspire a team

• Ability toplan ahead, priorities tasks and coordinate with the work of others

• Resilience and composure to guide projects and teams through arising issues, overcoming challenges to deliver high quality business outcomes

• Interest in Digital Transformation and a strategic view of business organizational needs

• Ability to communicate effectively with a wide variety of business stakeholders with varying degrees of technical knowledge

• Good working knowledge of Microsoft Office and preferably the Atlassian suite

• Team playerandself-starter, strong communicator at all levels

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Compensation : $165,600 - $207,000 annually + bonus opportunity

Benefits:

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial benefits:

• 401K with up to a 4% match

• Company paid Life Insurance and AD&D

• Flexible Savings Account (FSA) and Health Savings Account (HSA)

Lifestyle benefits:

• Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time

• Pre-tax Commuter Benefits (applicable areas only)

• Generous Child Care Leave Program

• Wellness Program

• Employee Assistance Program

• Dyson Product Discounts

Health benefits:

• Multi-Level Healthcare Coverage Options

• Vision & Dental Coverage

• Company paid Short-Term and Long-Term Disability

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.