of Duties:
• Develop and lead digital marketing strategies across paid, owned, and earned channels
• Manage company communications, ensuring brand consistency in all messaging and campaigns
• Plan, create, and schedule social media content across platforms (Instagram, LinkedIn, Facebook, etc.)
• Monitor and engage with audience interactions on social media in alignment with brand tone and goals
• Create compelling, on-brand content including copywriting, visuals (coordinating with designers), and short-form videos
• Lead email marketing efforts including newsletters, product updates, and campaigns
• Coordinate internal and external communications (press releases, announcements, and media outreach)
• Collaborate with design, content, and product teams to support integrated campaigns
• Track KPIs and performance metrics using tools like Google Analytics, Meta Business Suite, and HubSpot
• Stay updated with the latest digital, marketing, and communications trends and tools
• Guide junior team members or vendors when needed
Requirement (qualifications and specifics):
• Minimum 4-5 years of experience in digital marketing and communications
• Hands-on experience with social media management, content creation, and email marketing
• Strong copywriting and storytelling skills across digital formats
• Proficiency in Meta Ads, Google Ads, Google Analytics, and content planning tools (e.g., Hootsuite, Notion)
• Strong understanding of digital KPIs, customer journey, and audience engagement
• Knowledge of basic design tools (Canva, Adobe Express – bonus if proficient)• Bachelor's degree in Marketing, Communications, or a related field
• Highly organized, creative, and strategic thinker with excellent interpersonal skills

Tafaseel BPO, a subsidiary of Tafaseel Group Holding, is a multi-award-winning leader in the Middle East's BPO sector. We employ over 2,000 professionals from 30 nationalities, offering services in 20 languages. With strategically positioned sites across the UAE, KSA, Bahrain, and Egypt and continuously expanding our footprint each quarter we deliver a comprehensive suite of 14 business process outsourcing services. Our expertise ranges from contact center outsourcing and human resources outsourcing to digital transformation, IT outsourcing, knowledge process outsourcing, and other specialized services. Leveraging our skilled workforce, rigorous processes, advanced technology, and state-of-the-art facilities, we proudly serve Fortune 500 companies, government entities, startups, and SMEs across 12 diverse industries.