Job Description

You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

This is your opportunity to broaden your experience and perspectives, step out of the confines of a standard project role and expand your scope to work with an interconnected ecosystem of industry professionals.

In this role, you'll:

Working as part of a team delivering information, records and archives management advisory and compliance services, You will support Transport for NSW to improve business systems, reduce risk and ensure information and recordkeeping practices meet legislative and organisational requirements.

This role will see you partner closely with business units to provide expert advice on digital information and records management, analyse business processes and systems, and recommend practical improvements that strengthen compliance and service delivery.

You’ll contribute to the development of information management tools, process documentation and best practice guidance, while continuing to build capability across digital information governance, compliance and process improvement. You will support the manager in investigating business issues and implementing best practices.

You will navigate complex information management challenges and support improved ways of working to deliver more compliant, efficient and consistent information practices in a large, diverse organisation with competing priorities and evolving legislative and system requirements.

Great opportunity for someone willing to learn and grow.

For more information on this position and business unit, view the and information pack

About you

Your strong analytical, stakeholder engagement and problem solving skills, formed across records and information management, digital governance, compliance or business process environments, will see you excel in analysing business processes, managing competing priorities and translating legislative requirements into practical solutions, leading to reduced risk, improved compliance and stronger information management outcomes.

You have a curious mindset and are willing to learn.

You’re recognised as a trusted information management advisor, skilled at providing clear, context based guidance and developing practical tools and solutions, and experienced in working collaboratively across complex organisations to influence change and uplift digital information practices. You have strong communication and analytical skills.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Tuesday, 5 May 2026.

For more information about this role, please contact SHEFALI.UPPAL@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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