Job Description

HYBRID - Québec City, Canada, REMOTE - Bogota, Colombia

What is Equisoft?  Equisoft is a global provider of digital solutions for insurance and investments, recognized by more than 300 of the world’s leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers navigate the challenges of digital transformation – powered by a business needs-driven approach, deep industry knowledge, cutting-edge technologies, and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia, and Australia.

Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement opportunities and fosters a stimulant environment. If that’s not enough, then check out these other perks below:    

• Hiring Location: Canada (Montréal and Quebec City) and Colombia (Medellin)
• You are working hybrid in a collaborative workspace.
• Internal job title: Senior DevOps Specialist
• Full-time Permanent Role
• Benefits available day 1: Medical, Dental, Retirement Plan, Telemedicine Program, Employee Assistance Program, etc.
• Flexible hours
• Number of hours per week: 40 
• Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)

Role: The Senior DevOps Specialist (Azure Cloud) reports to the Manager, SaaS Operations and works closely with 3 other DevOps Specialists. The candidate helps design quality infrastructure, facilitates the development and deployment process, implements the right technologies for our products, and improves the lives of fellow developers.

The incumbent will be working with 4 important internal products: AppCapture, Apply, Illustrate and Sync,    

Your Day with Equisoft:

• Collaborate with development teams to streamline how our SaaS applications are built, released and operated
• Manage Azure infrastructure as code with Terraform, using a versioned module library across multiple environments and regions
• Build, maintain and evolve CI/CD pipelines (Azure DevOps, Octopus Deploy) and shared pipeline templates for .NET services, libraries and configuration packages
• Diagnose and resolve production issues in coordination with development teams, using App Insights and Log Analytics (KQL) to trace distributed systems
• Manage access controls, security compliance and security best practices across environments, including code scanning and secure pipeline practices
• Monitor and optimize performance, availability and security, with proactive recommendations and alerting
• Participate in an on-call rotation as L3 escalation support for production incidents on our SaaS products, including incident response and contributing to root cause analysis (RCA) documentation
• Participate in disaster recovery planning and testing across Azure regions
• Optimize cloud usage to reduce operational costs

Requirements:   

Technical

• Bachelor's Degree in Computer Engineering or Information Technology or College Diploma
• 5+ years of hands-on DevOps engineering experience, with strong Azure experience (App Services, VMSS, Azure SQL, networking, APIM, WAF, Key Vault)
• Proven ability to build and maintain CI/CD pipelines in Azure DevOps (YAML, reusable templates) and release automation with Octopus Deploy or similar
• Strong Infrastructure as Code experience with Terraform, including module design, remote state and versioning
• Strong knowledge of Linux and Windows server environments, Git, Docker, and scripting (PowerShell, Bash or Python)
• Solid understanding of Azure networking and security (private endpoints, DNS, NSGs, WAF, RBAC, secrets management)
• Experience with monitoring and observability on Azure (Azure Monitor, Application Insights, Log Analytics, KQL), including alert design
• Strong troubleshooting skills for complex distributed systems and multi-tenant SaaS platforms, with experience handling production incidents at L3 level
• Excellent knowledge of French and English (spoken and written)

Soft skills  

• Strong sense of organization and prioritizing
• Analytical and problem-solving skills
• Ability to communicate, write and synthesize information.
• Ability to multi-task in a rapid-paced environment
• Team spirit, tact, diplomacy, autonomy, rigor, and discipline

Nice to have

• Azure Cloud and Terraform certifications
• Experience building VM images with Packer and managing CI build agents
• Familiarity with .NET build and release pipelines, and NuGet publishing
• Experience with performance and load testing and DR testing
• Kubernetes experience is an asset
• Relevant experience in product development

Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran