Job Description

Calling all AI and machine learning experts! We have a fantastic opportunity to join our team in Hong Kong.

Artificial intelligence is shaping the future of insurance. Our latest lab is located in the Hong Kong Science and Technology Park to turn this vision into a reality. As Canada's largest home, auto and business insurer, we're here to cultivate the next generation of technology and talent. Together, we're helping our customers protect what matters to them most through the power of data science, machine learning and AI.

Life in the Lab

Technology is only as good as the people behind it. Every day at work, you’ll inspire and be inspired by the brilliant minds of our greater lab team: actuaries, data scientists, machine learning experts, geomathematicians, meteorologists, software engineers and designers.

Together, you will tackle challenging problems and have the freedom to imagine, research, create, test, and bring innovative solutions to life that will have a profound impact on our business and the needs of our customers.

As our company grows, your career will grow with it. There will always be an opportunity for you to develop your leadership skills, strengthen your expertise or take your work in a new direction. Whether it’s leading a new, exciting project or moving into a different A.I. product team in Canada or Hong Kong, your career will always be on the move.

About the role

Sr DevOps – Hong Kong Intact Lab

Calling all DevOps, DecSecOps and Cloud Engineers in the Data and AI world!  We have a fantastic opportunity to join our team in Hong Kong.

Artificial intelligence is shaping the future of insurance. Our latest lab is located in the Hong Kong Science and Technology Park to turn this vision into a reality. As Canada's largest home, auto and business insurer, we're here to cultivate the next generation of technology and talent. Together, we're helping our customers protect what matters to them most through the power of data science, machine learning and AI.

What you’ll do here:

• Build and support using the latest cloud technologies for the EDP (Enterprise Data Platform) dedicated to the Hong Kong lab.
• Support the AI roadmap by provision the cloud infrastructure using AWS, Snowflake, Databricks.
• Leverage the latest IaC, CICD, and AIGenAIAgenticAI technologies to drive the automation and innovation.
• Implement proper security best practices and guardrails to protect Intact system, data and customers.
• Collaborate with Hong Kong and Canadian teams across different regions, occasional nighttime meeting with Canadian team is expected.

• Work within a multi-disciplinary environment mixing people from architect, Data Engineer, AI Developer, Data Scientists, Actuarial and Cybersecurity.

• All this, while keeping a good work-life balance.

What you bring to the table:

• Bachelor’s degree in computer science, computer engineering or equivalent experience5 to
• 8 years of experience related experience in cloud engineering, DevOps, DevSecOps.
• 2-3 years hands-on experience of managing and developing using Snowflake or/and Databricks or/and AWS SageMaker.
• Excellent experience in AWS services, including EC2, S3, Lambda, VPC, Endpoint, Firewall, Secret Manager, Backup.
• Strong expertise in DevOps tools, including Terraform, Github, Jenkins, Gitlab, Kubernetes, Elastic Search, HashiCorp Vault, Dynatrace, DataDog.
• Solid understanding and implementation in the Cybersecurity best practice
• A self-starter, who can drive and follow through the initiatives from the beginning to the end.
• Excellent problem solving and communication skills.

About Us

The Intact Lab – with headquarters in Montreal, Canada – is a fast-growing, digital innovation hub backed by Intact Financial Corporation. Intact Financial (HK) limited (Intact Lab, HK) is our first AI R&D center outside of Canada. This expansion into the Asia Pacific region is an exciting chapter of our journey to become the best insurance A.I. shop in the world.

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks and internal candidates.