Job Description

Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all.

Globally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas:

• Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions.
• Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients’ individual needs.
• Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow.

With strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market.

Inetum distinguishes itself by offering a comprehensive range of benefits that meet the diverse needs of employees, providing flexibility, support and commitment. Here's what makes working at Inetum unique:

Flexible and hybrid work:

• Flexible working hours.
• Hybrid work model, allowing employees to divide their time between home and modern offices in key Polish cities.

Attractive financial benefits:

• A cafeteria system that allows employees to personalize benefits by choosing from a variety of options.

Community and Well-Being:

• Dedicated team-building budget for online and on-site team events.
• Opportunities to participate in charitable initiatives and local sports programs.
• A supportive and inclusive work culture with an emphasis on diversity and mutual respect.

As a Senior DevOps Engineer, you will be responsible for:

• Design, implement, and manage scalable, secure, and highly available cloud infrastructure for GenAI-based platforms (Azure-focused).
• Develop, maintain, and optimize CI/CD pipelines for rapid, reliable deployment of AI/ML and conversational AI solutions.
• Automate provisioning, monitoring, scaling, and failover for cloud-native microservices (Kubernetes, Docker, Helm, Terraform).
• Ensure 24/7 operations practices, including monitoring, logging, alerting, and disaster recovery for production AI workloads.
• Collaborate closely with AI/ML engineers, backend developers, and security/compliance teams to ensure end-to-end delivery of GenAI products.
• Implement best practices for infrastructure as code (IaC), cost management, and cloud resource optimization.
• Integrate and manage data storage solutions (Azure Postgres Flex, data lakes, warehousing) and secure data pipelines (ETL/ELT).
• Support the integration of APIs, API gateways, and service mesh components for scalable multi-channel (chat/voice) deployments.
• Contribute to privacy, GDPR, and compliance standards- enabling secure, auditable handling of sensitive data.
• Mentor junior DevOps/Cloud Engineers and promote DevOps culture in the GenAI team.

This role offers the opportunity to work at the forefront of Generative AI technologies, shaping cloud-native platforms that power next-generation conversational and AI-driven solutions.

Qualifications

• Degree in Computer Science, Information Technology, or a related field.
• 5+ years’ hands-on experience in DevOps or Cloud Engineering, including Azure (preferred), AWS, or similar environments.
• Strong knowledge of Kubernetes, Docker, Helm, and Terraform (infrastructure as code).
• Proven experience with CI/CD tools (Azure DevOps, Jenkins) and automation scripting (Python, Bash, etc.).
• Experience managing secure, high-availability, and large-scale distributed systems in production (24/7 ops).
• Deep understanding of cloud networking, API gateways, load balancing, and monitoring/logging stacks (Prometheus, Grafana, ELK).
• Familiarity with data storage solutions (Azure PostgreSQL, data lake/warehousing) and secure ETL/ELT pipelines.
• Solid experience with cloud security, compliance (GDPR), RBAC, and auditability.
• Strong troubleshooting, incident management, and performance tuning skills.

Nice to have requirements

• Experience supporting AI/ML workloads, model deployment, or MLOps is a plus.
• Integration of systems using Apache Kafka
• Knowledge of voice/chatbot infrastructure or Genesys/Contact Center integrations beneficial.
• German language is a plus.

Additional Information

• Remote or hybrid work from one of our office in Warsaw, Poznań or Lublin.
• Proficiency in Polish and English at the B2 level is essential.
• We hereby inform you that Inetum Polska sp. z o.o. has implemented an internal reporting (whistleblowing) procedure. The content of the procedure and the possibility to submit an internal report are available at: https://inetum.whispli.com/speakup-locale=pl