Job Description

About the Role

NetBox Labs is seeking a Senior DevOps Engineer to join our Cloud Delivery team.

Cloud Delivery owns the infrastructure and platform that powers NetBox Cloud, our managed SaaS product. We run multi-tenant EKS clusters on AWS, operate the deployment and provisioning systems that serve thousands of customer instances, and own the reliability bar for the platform. This is a hands-on senior role: you'll lead technical work end to end, shape how the team operates, and raise the bar for the engineers around you.

This role is ideal for someone who thrives in fast-paced environments, enjoys solving infrastructure challenges at scale, and treats internal platforms like products - with velocity in mind.

Responsibilities

• Own and evolve the AWS infrastructure underpinning NetBox Cloud: EKS clusters, VPC design, IAM, RDS, and supporting services.

• Lead infrastructure projects from design through delivery, scoping work into clear milestones and distributing tasks across the team.

• Work with Product teams to deliver successful customer launches reliably and at scale.

• Drive improvements to deployment automation and CI/CD pipelines (GitHub Actions), with a focus on reliability, speed, and developer self-service.

• Identify and address technical debt before it becomes a reliability or security risk.

• Set and own SLOs for the systems you're responsible for; reduce toil through automation.

• Contribute to SOC 2 compliance, security controls, and IAM governance.

• Participate in the on call rotation for the platform

• Mentor engineers through code review, pairing, and design discussions.

• Participate in on-call rotation and lead incident response end to end, including postmortems.

Requirements

• 7+ years in DevOps, SRE, or platform engineering roles.

• 3+ years at a B2B SaaS company.

• Strong AWS experience across EKS/Kubernetes, VPC, IAM, RDS, and cost management.

• Deep IaC experience with Terraform and Helm.

• Strong CI/CD experience, ideally with GitHub Actions.

• Proficiency in Python and Go, with shell scripting.

• Track record of scoping and delivering complex infrastructure projects across a team.

• Strong communication skills: you can write a clear design doc and hold your own in an architecture discussion.

• Experience with security and compliance in a production environment (SOC 2, IAM governance).

• Experience with AI tools (Copilot, Cursor, Claude) as part of a daily engineering workflow.

• Experience with observability tooling: Grafana, Prometheus, Loki, OpenTelemetry

Nice to Have

• Familiarity with the NetBox ecosystem or network automation.

• Open-source contributions.

Our culture and values:

• We own and solve problems with high attention to detail.

• Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.

• We prioritize simplicity and think twice before adding complexity

• Clear communication helps keep our team aligned and collaborating smoothly.

About NetBox Labs:

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.