Job Description

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Team Overview

A welcoming product-concentric operations team with a focus on DevOps skills. A carrier-grade production environment under 5 9’s SLA, with consistent pursuit of best practices that match the modern usage of DevOps technologies. An environment where every day the work you do will have an impact on millions of people. A company and team that focuses on innovation and utilization of some of the best leading-edge AI technologies and LLMs available. A PI planning process with regular recurring team Scrum calls. A collaborative and flexible team culture with a mixture of work that covers project work, customer support, on-call incidents, regularly scheduled maintenances, and DevOps automation with industry-standard modern toolchain. A team based out of multiple countries spanning both sides of the globe. A company-wide focus on “tech transformation” and modernization of all aspects of our environment. An opportunity in a large environment that both challenges and empowers each team member to envision, engineer, and implement solutions to challenging problems. A career-growth opportunity with flexible time off, workplace location flexibility and tuition reimbursement that values the pursuit of self-driven excellence, acting with integrity, being innovative, active participation, and taking pride in the work being done.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

And Core Responsibilities

· Honesty, integrity, equality, passion for technology, strong communication skills, self-driven nature, and determination to find success.

· Strong proficiency in common Linux-environment skills/technologies (CentOS/RedHat, BASH, Git).

· Hands-on experience utilizing containers in a production environment.

· Experience creating Jenkinsfiles, Ansible roles/playbooks, or coding in any programming/scripting language.

· Willingness to participate in an alternating team-based on-call rotation.

· A strong desire to pursue AI usage and to “Automate all the things”

· Hands-on experience utilizing network devices such as Checkpoint or Palo Alto firewalls, BigIP F5 load balancers, Cisco CSR1000/8000 VPN, and VyOS Edge Routers

· Experience working with or administering cloud technologies (such as Terraform or Kubernetes) or working within a cloud environment.

· Experience creating and layering custom Docker images.

· Experience prompting AI LLMs or completing AI coding tasks.

· Experience designing CI/CD pipelines within a production environment.

Required Knowledge And Experiences

We are looking for someone who will be a keystone to our team’s expansion into Costa Rica and will help facilitate our team’s overall mission to help architect the usage of future state technologies, and to help maintain our service portfolios and environments. Participate in the management of a large environment of servers spanning multiple countries, cloud and on-premise environments.

· Help foster and add to an already excellent team culture of cooperation and the continued pursuit of best practices.

· Have an opportunity to help envision, design, and deploy automation in a production environment.

· Learn, support, and improve the specific usage of key operational technologies and principles including, but not limited to databases, load balancers, monitoring & alerting, high-availability, and incident management.

· Help to maintain a secure posture through best practice operational approaches to security vulnerability remediation.

· Participate in a standards-based team that encourages you to explore new modern best practice technologies.

· Regular training sessions are held on various topics to provide an on-going mechanism by which continual opportunities are offered to learn more about our various services and technologies in use.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Sr Engineer, Development Ops