Job Description

Do you love building ⚙️ products people love?  We are looking for a smart and motivated Senior Devops Engineerto join our accesso Freedom team. You will assist the development team to fully automate, deploy and test new infrastructure and applications to ensure operational reliability. Input and implement deployment strategies with principle and architects. Collaborate with team members and own implementations. You will join a growing team supporting a new cloud native SaaS product collaborating with development and operational teams such as SRE’s, DevSecOps, and support to improve the platform and deliver requirements consistently & incrementally.

As a Senior member of the team, you will be expected to lead technical decisions, and help set standards and best practices across the infrastructure discipline.

Location: This role can be performed 100% remotely anywhere in the UK, at our office in Twyford, or a hybrid version of in-office and remote.

Reports to: IT Manager, Engineering

Travel ✈️ Requirement: None

What you’ll be working on:

• Implement and manage cloud resources to support SaaS application deployments which are designed to be scalable, secure, performant, manageable and cost effective
• Ensure that all aspects of the implementation are scripted and repeatably deployable through Infrastructure as Code practices
• Share the responsibility for maintaining clean, efficient CI/CD pipelines with Developers and QA
• Use an established release process to release to Staging and Production environments, Bi-Monthly, outside of normal working hours
• Share the responsibility for building observability into the platform with Developers, QA and Site Reliability Engineers
• Identification and Resolution of platform and pipeline issues/problems as they occur as well as proactively looking to improve the reliability and performance
• Participate in retrospectives after events occur ensuring plans are put in place to prevent repeat occurrences
• Work with security team to identify and resolve infrastructure vulnerabilities and deployment issues
• Ensure data storage and services are deployed in accordance with company security policies and cloud best practices
• Enhance and participate in DR dry runs
• Share the responsibility for building observability into the platform with Developers, QA and Site Reliability Engineersusing the Grafana stack
• Work with other members of the teams to exchange and build knowledge
• Work in an agile, rapid development environment where effective communication is paramount
• Collaborate to build and maintain an effective backlog to plan and track tasks according to prioritization
• Vulnerability scanning and remediation across container images, clusters and IaC
• Regular upgrades of components and touchpoints
• Chaos engineering practices
• Participate in the change management process
• Focus on lean & improving DORA metrics
• Evaluate, integrate, and operationalize AI-powered tooling (e.g., AI coding assistants, agentic AI workflows) to accelerate development and deployment processes
• Champion the responsible adoption of AI-assisted automation across the engineeringorganization
• Approach all work with Automation first approach, to reduce TOIL across all tasks and processes
• Engage with architects, product owners, and business stakeholders to translate requirements into infrastructure solutions

What you bring to the role:

• 5+ years of current experience at both design and hands-on levels with Azure cloud infrastructure - Note: ‘years of experience’ may not always be the best measure for your ability to succeed in this role. If the below bullet points feel like you, please consider applying.
• Professional experience with RBAC, key vault, VMs, VNETs, VPNs, NSGs, Git, Ubuntu WSL2, PowerShell, Azure CLI and Data platforms (SQL, ADF)
• Kubernetes deployment and management experience, with associated toolsets such as Kubernetes CLI, Helm, terraform, packer and ansible.
• Network management within Kubernetes with NGINX, service mesh, policy management, WAF
• Infrastructure monitoring with the Grafana stack (Loki, Prometheus, Tempo).
• Scripting and automation with Bash and/or Python in addition to PowerShell
• Experience in load/ performance testing and tuning
• Vulnerability management, such as Trivy or Kubescape
• Azure Container registry management
• Experience using AI-powered development tools (e.g., GitHub Copilot, Claude Code, Cursor) to improve engineering productivity
• Experience with High Availability, DR/Business Continuity strategies 
• Must possess a positive attitude at work and make contributions to a healthy company culture
• Strong problem-solving skills and logical troubleshooting approach
• Required to join on call rotation (1 week in 4)

⭐️Bonus points if you have:

• Microsoft Azure Administrator / Architect or other relevant certification
• Kubernetes Certified Administrator
• Familiarity with agentic AI patterns - orchestrating autonomous AI agents for infrastructure management, incident response, or automated remediation
• Secret management beyond Azure Key Vault
• Understanding of POS, kiosk hardware, peripherals including OPOS drivers

*If you don’t have all the qualifications listed, don’t worry! We understand everyone’s career path is unique and still encourage you to apply if you feel this role is aligned with your career trajectory.

Perks & Benefits:

• Competitive compensation package including an annual bonus opportunity, because your hard work deserves recognition;
• 8-days of paid bank holiday leave and 26-days of paid annual leave (paid leave increases with tenure) – so you can go “OOO” and take that vacation you’ve been dreaming of 😎; 
• 8 hours of paid Volunteer Time Off to contribute to causes close to your heart. Making a difference, made easy.
• Inclusive Family Benefits, including a $7,500 benefit, or currency equivalent, for surrogacy, adoption, and fertility. Because family planning should come with support 🫶;
• Robust health insurance scheme with the opportunity to participate in private medical scheme after satisfactory performance;  
• Matching pension scheme (up to 8%) for a secure financial future;
• Gain unlimited access to LinkedIn Learning to support ongoing learning and career development;
• Enjoy a flexible work schedule that aligns with your team’s schedule⏰. 

LIFE at accesso:

At accesso, we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We’ve created a virtual environment with no shortage of connection – so share memes and high fives 🙌 with teammates, or break up your day with virtual escape quests, “Online Office Olympics” and more! Work-life balance is important here too, so you’ll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).
We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive🌱. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team💚. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. If there are any accommodations you may need throughout the hiring process, please feel free to email us at careers@accesso.com so that we can set you up for success. Learn more about Diversity & Inclusion at accesso You can review our candidate privacy statement here: Candidate Privacy Statement

ABOUT accesso

Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure & entertainment venues 🏟🎡🎢🚢🎻 by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso® employs over 500 team members around the globe 🌎, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we’re constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.