Neuron7.ai

Senior DevOps Engineer

Neuron7.ai  •  Bengaluru, IN (Onsite)  •  1 month ago
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Job Description

About Us: Neuron7.ai is a rapidly growing AI-first SaaS company focused on building a category-defining service intelligence product. Backed by leading venture capitalists in Silicon Valley and a distinguished group of angel advisors/investors, we are recognized as a startup to watch. Our platform empowers enterprises to make accurate service decisions at scale by delivering service predictions in seconds through the analysis of structured and unstructured data. Learn more at  Neuron7.ai
Why Join Us:
At Neuron7.ai, you’ll be part of a dynamic and innovative team that is redefining service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries.
About the Team:
Join a dedicated group of professionals focused on optimizing our infrastructure, deployment processes, and overall system performance. Our team promotes a culture of continuous improvement, encouraging every member to share ideas and drive impactful projects.
What You’ll Do:
Lead the design, implementation, and management of CI/CD pipelines to automate and streamline deployment processes.Collaborate with software development and IT teams to enhance workflows and ensure efficient release cycles.Monitor and troubleshoot system performance, ensuring high availability and reliability of applications.Architect and manage cloud infrastructure (AWS, Azure, GCP) for scalable and secure application environments.Automate infrastructure provisioning and configuration management using tools such as Terraform, Ansible, or similar technologies.Conduct regular system audits, implement security best practices, and ensure compliance with industry standards.Mentor and guide junior DevOps engineers, fostering a collaborative and knowledge-sharing environment.Document processes, configurations, and standard operating procedures to enhance team efficiency.
What We’re Looking For:
5+ years of experience in DevOps engineering or a related field.Extensive expertise in cloud platforms (AWS, Azure, GCP) and associated services.Strong experience with containerization technologies (Docker, Kubernetes).Proficiency in scripting languages (e.g., Python, Bash, Ruby) for automation tasks.Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).Excellent problem-solving skills with a proactive, solutions-oriented mindset.Strong communication skills with the ability to work collaboratively across teams.
What We Do and Value:
At Neuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to enhance service decision-making through advanced AI technology, and we are dedicated to delivering excellence in all aspects of our work.
Company Perks & Benefits:
💰 Competitive salary, equity, and spot bonuses.
🤕 Paid sick leave.💻 Latest MacBook Pro for your work.
🏥 Comprehensive health insurance.🍼 Paid parental leave.
🏡 Work From our vibrant Bengaluru office.
Our Commitment to Diversity and Inclusion: Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law.
If you’re passionate about optimizing deployment processes and driving infrastructure excellence, we’d love to hear from you!
Neuron7.ai

About Neuron7.ai

Neuron7.ai is the leader in Service Resolution Intelligence. Help every team member resolve issues like a pro on day one. Learn more at neuron7.ai.

Neuron7 brings together expert knowledge and data across thousands of products and issues into a Smart Resolution Hub.

AI provides turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds.

-Expert knowledge capture

-Faster resolution times

-Increased call deflection

-Increased first time fix

-Improve CSAT

-Faster onboarding

Neuron7 is headquartered in San Jose, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by Smithpoint Capital, Battery Ventures, ServiceNow Ventures, and Nexus Venture Partners.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
San Jose, California
Year Founded
2020
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