Job Description

Job DetailsJob Location: Canadian Headquarters - St Johns, NL A1C 6C9Position Type: Full TimeSalary Range: $95,000.00 - $125,000.00 Salary/yearTravel Percentage: NoneJob Category: Engineering
Senior DevOps Engineer
What We Seek
We are looking for a Senior DevOps Engineer to help ensure that the systems our students and teachers rely on every day are reliable, secure, scalable, observable, and high performing. This is a hands-on engineering role for someone who enjoys improving systems, reducing toil through automation, enabling developers, and strengthening operational excellence. You will work across CI/CD, infrastructure as code, observability, incident response, and cloud reliability, while helping modernize legacy practices and improve the developer experience.
You should be a strong communicator who collaborates well in a distributed environment and is comfortable partnering across engineering, QA, support, and product teams. We value people who are practical, curious, accountable, and motivated by continuous improvement. Our environment includes AWS, Jenkins, CloudFormation, ECS/Fargate, GitHub, Jira, Splunk, New Relic, Cortex.io, Slack, Snowflake, Databricks, and other modern engineering tools and platforms.
Location is flexible!  This role can work from our St. John's, NL office on the water, or remote anywhere within Canada.  Candidates must already be residing in Canada.  No visa sponsorship is available.
What Your Day Will Look Like
DevOps, CI/CD and Developer Enablement
Develop and maintain Jenkins shared libraries and Jenkins pipelines using Groovy
Improve build, test, and deployment workflows to make software delivery more reliable and efficient
Partner with development and QA teams to support internal development and test environments
Help teams adopt better engineering practices around release quality, automation, and deployment confidence
Carnegie Learning is evolving toward a platform engineering model to improve developer experience and operational excellence, leveraging Cortex.io to centralize service cataloging, ownership, standards, and engineering insights.
Infrastructure and Platform Engineering
Build and manage AWS infrastructure using Infrastructure as Code, primarily CloudFormation
Design, deploy, and improve secure, scalable cloud environment
Troubleshoot infrastructure and platform issues independently and drive long-term fixes
Help modernize legacy tooling and operational practices
Production Reliability and Operations
Design and implement monitoring, alerting, trend analysis, and self-healing capabilities
Support SLIs and SLOs and help teams use reliability metrics to improve service health
Monitor and respond to alerts and production issues across applications and infrastructure
Participate in incident response and post-incident reviews, identifying both technical and process improvements
Assist support and engineering teams with log analysis, troubleshooting, and root cause investigation
Collaboration and Ownership
Work effectively in a remote-first environment using tools like Slack, Jira, and shared documentation
Keep tasks, documentation, and operational runbooks current
Communicate clearly during both planned technical sessions and real-time incident situations
Contribute to a strong culture of teamwork, accountability, and customer focus
On-call on a monthly rotating basis (not heavy after hours but some is needed on occasion)
What Should Be In Your Bookbag
5+ years of experience building and operating production-grade cloud solutions, preferably in AWS
Cloud certification beyond Practitioner level, such as SysOps, DevOps, Solutions Architect, or Security
Strong hands-on experience with Jenkins, including Jenkins DSL, plugin ecosystem, CI/CD pipelines, and Git-based workflows
Strong scripting and automation skills, including Groovy and at least one additional language such as Python, Go, Java, or Bash
Experience with web applications and modern frameworks/languages such as JavaScript, TypeScript, Angular, Node.js, Django, or Laravel
Strong troubleshooting skills across the SDLC, including failed builds, pipeline issues, and infrastructure bottlenecks
Experience designing and implementing secure AWS infrastructure using Infrastructure as Code, preferably CloudFormation
Hands-on experience with Docker, containers, and container orchestration, especially ECS Fargate
Experience with high availability, load balancing, and content delivery platforms and practices
Strong cloud security and networking experience, including least-privilege access models, IAM policies, and secure infrastructure design
Experience with observability, logging, and performance monitoring tools for troubleshooting and capacity planning, preferably Splunk and New Relic
Experience with production change management, including rollback planning and documentation
Strong communication, presentation, and customer service skills, with the ability to work independently and solve complex technical problems
Experience leveraging AI-powered tools or platforms to improve operational efficiency, troubleshooting, automation, developer experience, or service reliability
Bonus points for experience with:
Database knowledge (writing queries, troubleshooting, performance, and monitoring)
DevSecOps, including integrating code analysis and vulnerability scanning tools into the CI/CD pipeline; additionally, familiarity with cybersecurity and regulatory frameworks (e.g., NIST, SOC 2, ISO, and COBIT)
What Gives Us Purpose
Others teach what; we teach why. For over 25 years, Carnegie Learning has developed solutions that help students achieve Aha moments and set them up for long-term learning success. We’re driven to find new, better ways to support teachers and reach more students, so we put our leading cognitive science research and real-world insights into solutions for how students think, learn, and do their best. This is a key part of our commitment to helping teachers spark student curiosity.  As a Carnegie Learning team member, you’ll work alongside a team of passionate individuals dedicated to making a real difference in the lives of students and educators.
What We Provide
Holistic Wellbeing
Cost-shared health and dental benefits plan
Competitive Retirement Savings Matching Program to plan for your future
Fostering Joy
Flexible work arrangements with our Work From Anywhere Policy
Your Time, Your Way - paid time off that you can use as you see fit to recharge and nurture your personal life
Empowering Parenthood
Top-Up Parental Leave
Reduced working hours on full pay for new parents
Free access to CL products for employees and their children
A Place for Connection
Quarterly Wellness Incentives
Monthly employee activities + recognition program
Employee Allyship Groups (EAGs)
What We Believe
We celebrate the unique attributes, characteristics, and perspectives that define each person's individuality. This fusion of perspectives enriches our collective knowledge, fosters innovation, and empowers us all. Together, we can collectively and more effectively address issues that face our business and industry.
If our commitment to building an inclusive workplace resonates with you, we invite you to join our mission and welcome you to apply with us. Carnegie Learning is an Equal Opportunity Employer, including veterans and individuals with disabilities.
Qualifications