Job Description

DigitalRoute is the company behind how the digital world gets paid. For over 25 years, we've turned massive, complex usage data into trusted, finance-grade information that enterprises rely on to bill, price, and grow. Today, more than 400 companies across SaaS, AI, cloud, media, and telecom run their revenue-critical data through our platform with precision to the cent and zero downtime.

And the timing couldn't be better. The entire digital economy is moving away from static subscriptions toward usage- and outcome-based pricing over 75% of new digital products will price this way by 2028. That shift makes what we do essential infrastructure for every business that wants to compete. Our customers reach market 2x faster, grow 4x quicker, and cut revenue leakage by more than half. This is a company where your work has real impact and we're just getting started.

We’re hiring a Senior DevOps Engineer in Kuala Lumpur to push our CI/CD and cloud platform forward with heavy use of automation and AI/ML.

You’ll sit in our Engineering Operations department, design modern delivery pipelines, and bring AI into the toolchain where it actually helps: AI-assisted code reviews, automated test generation, smarter build caching, flaky test detection, and predictive alerts.

What you'll do

• Build and maintain secure CI/CD pipelines for build, test, and deployment
• Integrate AI capabilities into the delivery toolchain where they add measurable value (e.g. AI-assisted code reviews, automated test generation, smart build caching, flaky test detection, predictive alerts)
• Use ML-based analysis to cut noise, find pipeline bottlenecks, and predict build failures
• Automate repetitive work across the delivery lifecycle and speed up feedback loops
• Integrate security checks (SAST, dependency scans, secrets detection) directly into pipelines
• Partner with development teams and provide tooling, templates, and documentation for selfservice deployments

What you'll bring

• Has proven experience in DevOps or infrastructure engineering including mentoring is ideal
• Has real experience applying AI/ML to delivery or operations problems
• Has led at least one initiative where smarter automation clearly improved delivery metrics
• Is strong in AWS, containers/Kubernetes, CI/CD tooling (GitHub Actions, GitLab CI, or similar), and scripting (Python, Bash)
• Knows observability tools like Datadog, Prometheus, or Grafana

Nice if you’ve also worked with SOC 2 / ISO 27001 / GDPR, FinOps, or oncall practices and SLOs.

Why DigitalRoute?

• Modern stack: AWS, Kubernetes, AI/MLdriven tooling, and leading observability tools
• Real influence on tooling, architecture, and ways of working
• Hybrid, hightrust setup in Kuala Lumpur
• Budget for certifications, conferences, and AI/ML skill building
• Low-politics environment with tight collaboration across Product, Engineering, and Security

Don’t meet every single requirement?
If you have solid DevOps background and are excited about using AI/ML to improve delivery, we’d still like to hear from you. Your experience and drive to learn matter a lot.

We follow a continuous selection process, and the position may be filled before the last application date.

DigitalRoute is committed to fostering an inclusive and diverse environment, and we actively encourage qualified candidates of all genders, sexual orientations, ethnicities, disabilities, and ages to apply. Join our global and diverse company, where our differences are our strengths.