Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to oversee the efficient delivery of build artefacts, collaborate with software engineers to develop and integrate software solutions, and enhance existing systems to optimise operational applications. This role involves designing, coding, testing, and documenting complex programs and scripts in alignment with specifications and standards, while actively participating in specification reviews with relevant stakeholders.
Senior Development Lead – Guidewire ClaimCenter
The Opportunity
QBE Europe is recruiting a Senior Development Lead – Guidewire Claim Center to join our development team in our London office.
The Senior Development Lead – Guidewire ClaimCenter is accountable for the technical leadership, people leadership, and delivery outcomes of one or more Agile delivery teams working on Guidewire ClaimCenter solutions.
The role provides hands‑on technical leadership while managing developers to ensure solutions are designed and delivered to the highest quality standards, aligned to business outcomes and QBE technology strategy.
The Senior Development Lead works within an Agile delivery model, collaborating closely with Product Owners, Scrum Masters, Architects, Business Analysts, and external partners, while providing direction, coaching, and governance for development teams.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
Provide technical direction and design oversight for Guidewire ClaimCenter solutions
Ensure adherence to engineering best practices, coding standards, and architectural principles
Review and govern solution designs, integrations, and configuration approaches
Act as a technical escalation point for complex development and integration issues
Ensure high‑quality integrations with external systems (APIs, messaging, batch processes, plugins)
Coach , and mentor Guidewire developers across multiple experience levels
Support skills development, career growth, and succession planning within the team
Foster a culture of continuous improvement, accountability, and collaboration
About you
Strong leadership capability with proven experience leading and managing software changes
Deep technical expertise in Guidewire ClaimCenter development(UI, workflows, Gosu scripting, GUnit tests)
Strong decision‑making and problem‑solving skills
Excellent communication skills with the ability to engage at all levels of the organisation
High attention to detail combined with a pragmatic delivery mindset
Ability to translate business strategy into clear technical direction
Proven hands‑on experience designing and delivering Guidewire ClaimCenter solutions
Strong knowledge of Gosu and Java
Integration patterns (web services, messaging, batch processes, plugins)
Strong experience working in Agile delivery environments
Experience authoring and governing technical documentation
Strong experience with CI/CD, source control, and release management (Git, Azure DevOps, branching strategies)
Experience using issue and work‑tracking tools such as JIRA
Certified in Guidewire v10 Integration and Configuration (ACE certification preferred).
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you!
30 days holiday a year with the option to buy up to 2 additional days.
Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
To learn more about benefits of working with us, click Rewarding our people - QBE European Operations
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
To learn more about our achievements, click here
How to Apply
If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Your career. At the heart of it.
Skills:
Communication, Critical Thinking, Customer Service, Financial Systems, Intentional collaboration, Managing performance, Process Improvements, Project Management, Risk Management, Software Development, Software Development Life Cycle (SDLC) Methodologies, Software Engineering, Stakeholder Management, Team Management, Technical Architecture
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
At QBE we’re driven by our purpose of enabling a more resilient future.
QBE is an international insurer and reinsurer headquartered in Sydney, Australia, with local presence in 26 countries.
We don't just see ourselves as an insurer, but a partner to our customers in helping to navigate uncertainty. We provide tailored solutions across commercial, personal, and specialty products, as well as risk management solutions to help individuals and businesses manage risks, build strength and embrace change.
Whether it’s through our people, our deep expertise or our commitment to building strong relationships, we get to the heart of it.
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