Essel Skilled Trades

Senior Desktop Support

Essel Skilled Trades  •  Menlo Park, CA (Onsite)  •  4 months ago
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Job Description

Start your career with Essel! We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Do you have what it takes to take the next step?

  • Update and maintain technology knowledgebase with customer facing and internal troubleshooting documentation
  • Perform remote and on-site troubleshooting through efficient troubleshooting methodology
  • Test and deploy hardware and software solutions as part of new deployments, break-fix issues and move-add-change
  • Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions

Requirements

  • Interpersonal and customer facing skills
  • Proven experience as a Senior Desktop Support/ IT Technician
  • Trouble shooting complex technical problems • Proven excellence in customer service, interpersonal and customer-facing skills
  • Troubleshooting with all different types issues
  • Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break/fix hardware and peripherals
Essel Skilled Trades

About Essel Skilled Trades

ESSEL Inc. connects Skilled Trades, Emergency Response & Environmental talent with top companies & projects that need them.

From Project Based to Corporate positions - we understand the requirements and expectations of companies that need to hire personnel that Get Things Done.

Workforce Augmentation: For the AEC & Emergency Response sectors - we make sure you have the workforce to execute on your project.

Whether it be high volume environmental technicians or subject matter experts - we have the resources to provide the workforce that will help your project flourish.

Environmental Compliance - for any AEC or Emergency Response project - we help guide the environmental compliance process from either providing the experts or owning the outcome from sampling through clearances. Our environmental teams are experienced with all facets of environmental compliance nationwide.

Industry
Consulting & Advisory
Company Size
51-200 employees
Headquarters
Oakland, California
Year Founded
2001
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